Mass General Brigham is looking for a full-time Clinic/Practice Assistant to join our Family Medicine practice in Medford. This 40-hour onsite role is integral to the operations of our community-based physician practice, focusing on providing administrative support and ensuring a coordinated patient experience in a high-volume ambulatory clinic.
What You'll Do
- Schedule all appointments and obtain Prior Authorizations from insurances for specific exams
- Perform patient check-in, including greeting patients, answering questions, and assisting with pre-visit paperwork
- Perform patient check-out, including completing forms, collecting co-payments, and scheduling follow-up appointments, tests, and procedures
- Field all incoming telephone calls and take detailed messages for the triage RN or prescription refills
- Monitor patient flow and waiting room activity
- Provide general support to practice leadership, clinicians, and peers
What We're Looking For
- High School Diploma or Equivalent required
- 0-1 year of healthcare office experience required
Technical Stack
- Office Suite
Benefits & Compensation
- Compensation: $17.36 - $22.75/Hourly
- Comprehensive benefits
- Career advancement opportunities
- Differentials, premiums, and bonuses as applicable
- Recognition programs
Work Mode
This is a full-time, onsite position located at 137 Main Street, Medford, Massachusetts.
Mass General Brigham Community Physicians, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.
