Manage installation of new remote dispensing machines at long term care facilities, including participate in preliminary testing to ensure the machines function properly prior to implementation.
Service equipment when it stops functioning properly, including troubleshooting, the determination of the cause of failure, and the repair, replacement parts of remote dispensing machines, desktop computers, printers and peripherals.
Perform first-call troubleshooting protocols for remote dispensing machines. Timely escalation to Tier II as outlined in service recovery guidelines.
Accurately document all service events as required.
Communicate with external service experts on an as-needed basis to troubleshoot difficult service issues.
Review, evaluate, and communicate with nursing staff daily for issues in regarding automatic dispensing unit (ADU) machine.
Act as liaison for assigned pharmacy regarding questions when they arise from various facilities.
Preventive maintenance on equipment and peripherals on a daily, weekly, monthly, and quarterly basis, including cleaning, testing, and periodic component replacement.
Maintain all environmental specification related to the remote dispensing unit.
Place stock into automatic dispensing unit machine as appropriate.
Review and monitor inventory or E-Kits and/or E-Cabinets and reorder as necessary.
Conduct periodic medical cart audits and remove expired medications and flag reorder dates.
Initiate and perform Disaster Recovery protocols as required for non-functional remote dispensing machines.
Train long term care facility staff on the proper use of equipment and peripherals.
Provide high level of customer service by responding promptly to the requests of all personnel at long term care facilities and the central hub pharmacy location.
Replace refillable supplies on equipment and computers, including toner cartridges, paper stock, and thermal printer refill rolls.
Submit daily checklist and issues report.
Perform on-call responsibilities as required.
Rapid City, SD On-site Part-time
AlixaRx is hiring a Clinical Pharmacist
About company
AlixaRx is one of the leading providers of long-term care pharmacy solutions across the country. The company offers a customized approach designed to save money while increasing safety and reducing waste.
With resident-first pharmacy services, AlixaRx provides immediate access to 400+ medications on-site, reducing medication errors through advanced dispensing technology. Their services are tailored for skilled nursing facilities, assisted and independent living communities.
The company combines state-of-the-art pharmacy technology with clinical pharmacist services, 24/7 support, and comprehensive training to deliver value-focused solutions for post-acute care.