Sezzle is looking for a Client Success Representative to join our Agency Team. In this remote role, you will build and maintain strong relationships with B2B agencies, ensuring their satisfaction and driving long-term engagement. Your work directly contributes to business growth through proactive communication, business development, and strategic partnership identification.

What You'll Do

Act as the primary contact for B2B agencies, addressing their needs and ensuring a seamless experience.
Foster strong, long-term relationships that contribute to agency retention and satisfaction.
Conduct outreach to establish connections with potential B2B agencies and generate new opportunities.
Expand our network by identifying and securing partnerships with new agencies.
Assist in planning and executing events such as in-person meetings, webinars, and networking sessions for agency clients.
Conduct research to identify industry trends and potential partners, contributing to targeted outreach strategies.
Provide follow-up communications to ensure agency satisfaction and uncover additional partnership opportunities.
Assist senior team members in daily activities, supporting overall business objectives.

What We're Looking For

Ability to manage multiple agency accounts and projects simultaneously.
Experience in client success, sales development, or a related field.
Strong interpersonal and communication skills to establish and maintain relationships.
Proficiency in CRM software and other client management tools.
Excellent organizational skills and attention to detail.
A proactive, self-motivated approach to problem-solving.
Ability to collaborate effectively across teams.
Customer-focused mindset with strong analytical skills.