Coles Group is hiring a Click&Collect Manager to take full accountability for the day-to-day running of the Coles Online department in-store. You will lead a team of Personal Shoppers to select and pack online orders for click and collect, concierge, or delivery services.

What You'll Do

Have full accountability for the day-to-day running of the online department.
Contribute to a customer experience that's welcoming and inspiring for customers, team members, and the community.
Coach and develop your team.
Take a team approach to meeting sales targets, cost control, and rostering needs.
Ensure Coles' visual merchandising, safety, compliance, and stock management standards are met.
Drive a one team culture that recognises and celebrates success.

What We're Looking For

Leadership experience with the ability to coach and develop your team.
Take a team approach to meeting sales targets, cost control and rostering needs.
To keep things simple and inspire customers by making sure Coles’ visual merchandising, safety, compliance and stock management standards are met.
To be customer obsessed and continually seek to better understand our diverse customers.
Drive a one team culture that recognises and celebrates success.

Team & Environment

Reporting to the Store Manager.

Benefits & Compensation

5% discount all year round on Supermarket and Liquor online and in-store purchases, with additional periods of double discount (10%).
Hotdeals exclusive to team members.
Digital recognition platform 'mythanks' with points redeemable for gifts and gift cards.
Comprehensive induction, management and people leadership training.
Access to novated car leases for eligible team members.
Annual team member share plan offer allowing eligible team members to purchase Coles Group shares via salary sacrifice.
Paid parental leave for permanent team members.

Work Mode

This role is onsite.

We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.