Independence Pet Holdings is hiring a Claims Adjuster - Associate to join our team. We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. In this role, you will be responsible for investigating, evaluating, and settling insurance claims, determining policy coverage for the claimed loss and appropriate compensation amount.
What You'll Do
- Work closely with veterinary hospitals and policyholders to evaluate and review a pet’s medical history to determine a baseline of health.
- Investigate and process assigned insurance claims, verify coverage, and determine compensation amounts per insurance policy.
- Update Explanation of Benefits (EOB), pay, and close claims.
- May order medical records from providers.
- May communicate with clients and providers during treatment.
What We're Looking For
- 1 year relevant experience working in a veterinary clinic.
- Education: Must meet one of the following requirements: Associate’s Degree or equivalent work experience (One-year relevant experience is equivalent to one year college); or Certified Veterinary Technician (CVT) or Registered Veterinary Technician (RVT).
- Must have and maintain Adjusters license or must obtain within 90 days of hire.
- Only United States residents will be considered for this role.
Team & Environment
This position reports to the Supervisor, Claims.
Benefits & Compensation
- Comprehensive full medical, dental and vision Insurance.
- Basic Life Insurance at no cost to the employee.
- Company paid short-term and long-term disability.
- 12 weeks of 100% paid Parental Leave.
- Health Savings Account (HSA).
- Flexible Spending Accounts (FSA).
- Retirement savings plan.
- Personal Paid Time Off.
- Paid holidays and company-wide Wellness Day off.
- Paid time off to volunteer at nonprofit organizations.
- Pet friendly office environment.
- Commuter Benefits.
- Group Pet Insurance.
- On the job training and skills development.
- Employee Assistance Program (EAP).
Work Mode
This is a remote position open to candidates within the United States.
