ServiceNow is hiring a CISO Solutions GTM for US Enterprise Industries. In this role, you will drive the execution of go-to-market (GTM) strategies for the CISO solutions portfolio tailored for US Enterprise Industries. You will champion customer engagement and ensure operational excellence through regionalized activation and measurable impact.
What You'll Do
- Engage directly with a broad set of customers, ensuring their needs are understood and met. Foster strong relationships and drive adoption through practitioner-led advocacy and feedback loops.
- Develop, prioritize, and refine GTM strategies specific to the US Enterprise Industries. Integrate market and customer feedback to continuously improve offerings and regional positioning.
- Enable and activate the field on all CISO solutions GTM plans, ensuring cohesive execution and alignment with business objectives.
- Lead the immersion and activation of GTM initiatives within distinct regional beats, driving scalable and consistent execution across teams, to maximize pipeline generation, progression, and new net annual contract value (NNACV) for the region.
- Design and execute scalable engagement models that reach multiple customers simultaneously, maximizing impact and pipeline generation.
- Elevate, simplify, and transform CISO solution messaging in partnership with the Industry team, ensuring clarity and impact across all channels in the region.
- Measure, analyze, and refine business KPIs and Regional OKRs to track performance and drive continuous improvement. Provide actionable insights to leadership and stakeholders.
- Stay ahead of market trends, competitive shifts, and emerging technologies to inform GTM strategy and positioning.
- Represent the company at industry events, panels, and executive forums.
- Foster a culture of innovation, collaboration, and continuous improvement.
What We're Looking For
- 7+ years of experience in GTM strategy, business operations, or customer success
- At least 3 years in a senior role
- Proven track record of driving strategic initiatives and operational execution in complex, matrixed environments
- Deep experience engaging with senior stakeholders and influencing executive decision-making
- Strong analytical, communication, and storytelling skills
Nice to Have
- Experience in SaaS, cloud, or enterprise technology
- MBA or equivalent advanced degree
Team & Environment
This role reports directly to the Global Head of CISO Solutions GTM.
Benefits & Compensation
- Senior leader level visibility and impact
- A dynamic, collaborative environment with top-tier talent
- Competitive compensation and benefits
- Opportunities for growth and leadership across the organization
Work Mode
This is a hybrid role with locations in AMS - North America and Canada.
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.
