Needham Public Schools is hiring a Chief Technology Officer who will be responsible for the development, execution, support, and evaluation of a comprehensive Information Technology system across all Town of Needham general government departments and the School Department. Reporting to the Assistant Superintendent for Finance & Operations, you will prioritize innovation and efficiency to enable high-quality services and smooth operations.
What You'll Do
- Plan, direct, and control the IT systems for general government departments, the School Department, and public safety functions.
- Ensure cybersecurity and data integrity, providing backup and emergency recovery plans.
- Apply relevant state and industry standards to equipment, software, and supply purchases.
- Supervise and maintain an up-to-date inventory of Town-wide technology assets.
- Implement a ticketing system for technology-related needs and develop protocols for prompt completion.
- Serve as the first responder to emergency and after-hours technology situations.
- Direct and support Town-wide technology initiatives and special projects.
- Provide technical advice to Town officials to meet regulatory, statutory, and management requirements.
- Develop a Town-wide strategic plan for IT systems prioritizing innovation and industry-leading practices.
- Stay abreast of research in technology applications and changing trends.
- Collaborate with senior leadership to help departments effectively utilize technology.
- Consult with Town administrators on evolving demands and their impact on programs.
- Anticipate and develop strategies that respond effectively to anticipated needs.
- Develop and manage technology operational and capital budgets with department managers.
- Exercise leadership of federal, state, and private source grants to support technology infrastructure.
- Advise Town leadership on the financial implications of technology programs.
- Recommend information technology policy to Town boards.
- Formulate standards and operating procedures for technology systems consistent with strategic plans.
- Periodically review policies and procedures to determine necessary modifications.
- Develop and implement continuity and cybersecurity protocols to minimize operational disruption.
- Create and test user-friendly documentation for enterprise and online systems.
- Assure IT functions are effectively structured with work coordination procedures.
- Recruit, assign, supervise, and evaluate IT staff members.
- Implement practices that foster service excellence for all stakeholders.
- Provide high-quality training and professional development for all staff.
- Create communication and coordination processes to inform staff of department policies.
- Promote a culture of transparency and collaboration where individuals from diverse backgrounds are respected.
- Review and analyze systems and applications for security and operability.
- Establish a system of data collection and analysis for continuous improvement.
- Oversee security of systems, networks, and enterprise information.
- Maintain collegial relationships with technology administrators outside of the Town.
- Speak and act on behalf of the Superintendent and Town Manager with public and community groups.
- Act as staff support to the Town-wide User Advisory Group.
- Attend various events for gathering and communicating information.
- Perform other duties as assigned.
What We're Looking For
- Bachelor's degree in computer science, business administration, or related field OR a minimum of five years of technology management and/or leadership experience in lieu of a degree.
Nice to Have
- Master's degree.
Team & Environment
You will oversee IT systems for all Town of Needham general government departments and the School Department, reporting to the Assistant Superintendent for Finance & Operations.
Work Mode
This is an onsite position based in Needham, MA.
Needham Public Schools is committed to cultural proficiency, equity, and community collaboration. We strive to improve outcomes for historically marginalized residents and students, ensuring municipal spaces and schools are safe, inclusive, and free of bias.
