The Channel Business Manager will drive business strategy and revenue growth across Australia and New Zealand through channel partners. This role involves building strategic relationships with key customers and partners, enabling effective customer engagement, and ensuring strong operational execution through distributor management and cross-functional collaboration at 10x Genomics.
What You'll Do
- Drive commercial success and sustained business growth for 10x Genomics across Australia and New Zealand, ensuring strong execution through our distributor network and engagement with key customers
- Establish and deepen strategic relationships with customers, thought leaders and institutional stakeholders to accelerate adoption as well as expand long term business opportunities
- Lead execution of strategic imperatives to strengthen market and brand presence to unlock new areas of growth across the region
- Drive sales excellence and continued business expansion for 10x Genomics in Australia and New Zealand
- Establish key customer relationships and engagement
- Execute strategic initiatives to ensure business growth and continuity
- Effectively onboard and offboard distributors to support global expansion and growth
- Manage distributor contract renewal and amendment process
- Coordinate with 3rd party to effectively manage the distributor compliance process
- Execute internal standardized processes around current and new partnerships
- Work closely with the Legal, Finance, Customer Service, Sales Operations, Service and Support functions to leverage and develop long standing relationships with our partners
- Liaise and interact with global field teams including coordination across commercial functions to ensure strategic alignment and plan execution for continued success of the business
- Attend distributor business reviews, and other activities to support growth
- Coordinate distributor monthly call and trainings
- Key contributor to the global distributor annual sales meeting planning
- Management of the Partner Portal, distributor promotion metrics, and SFDC opportunity management system
What We're Looking For
- Bachelor’s Degree, or equivalent
- Multi-year experience within Life Sciences, Biotech, or Diagnostics in a global commercial capacity with a strong understanding of Academic, Pharmaceutical and Biotech customer segments
- Experience in working with distributors, contract management and analytics reporting
Nice to Have
- Demonstrable ability to manage multiple complex individual and team assignments autonomously and executing on time
- Excellent organization skills
- First-rate interpersonal skills including communication, collaboration and negotiation capabilities
- Self-starter with ability to take leadership in an unstructured environment
- Willingness to develop creative solutions to overcome challenges
- Proven ability to influence cross-functional teams with and without formal authority
Technical Stack
- Partner Portal
- SFDC opportunity management system
Work Mode
Australia (Remote)