Pennant Services is hiring a Cash Posting Specialist to lead our cluster's cash collection and reconciliation operations. In this role, you will develop and maintain world-class best practices for Home Health & Hospice agencies and collaborate with Revenue Cycle Portfolio Leaders to ensure excellence across the organization.
What You'll Do
- Create accountability for collection efforts and procedures for Executive Directors and Revenue Cycle Portfolio Leaders.
- Provide coverage for cash posters during short-term or unexpected absences.
- Partner with cluster leadership to provide training to Cash Posters.
- Establish and maintain positive, collaborative working relationships with Portfolio Billers and Collectors.
- Maintain a comprehensive working knowledge of payor contracts and ensure collections adhere to contract provisions.
- Maintain expertise in government billing regulations, including Medicare and Medicaid, and serve as a resource for agency personnel.
- Partner with cluster leaders and Billers on payor projects in a timely manner.
- Attend Agency BAM meetings to identify and report on collections received.
- Review, research, and post various types of funds daily.
- Prepare cash reports and reconcile daily.
- Resolve discrepancies by coordinating with internal teams.
- Research and clear all unidentified cash accounts monthly.
- Manage automated payment files and handle exceptions.
What We're Looking For
- At least three years’ experience in health care billing and collections management.
- Ability to exercise discretion and independent judgment.
- Demonstrated good communication, negotiation, and public relations skills.
- Demonstrated capability to manage detailed information accurately.
- Able to work tactfully and collaboratively with colleagues, peers, service center personnel, referral sources, and payers.
- Demonstrates ingenuity, autonomy, assertiveness, flexibility, and cooperation in performing job responsibilities.
Nice to Have
- Experience preferably in home health and/or hospice operations.
Team & Environment
You will partner with cluster Executive Directors, Revenue Cycle Portfolio Leaders, Billers, Collectors, and Service Center AR Resources.
Benefits & Compensation
- Choice of medical, dental, and vision plans.
- Retirement savings opportunities through a 401(k) plan with company match.
- Various other benefits.
- Daily recognition through Moments of Truth Program.
- Support for professional growth and development.
- Wide range of free e-courses through Learning Management System.
- Training sessions and seminars.
- Opportunity for stock ownership.
- Generous PTO, holidays, and professional development.
Work Mode
This is a remote position.
Pennant Services is an equal opportunity employer.
