Harlow's Casino Resort and Spa is hiring a Cash Operations Attendant to perform all cash-handling, redemption, and count activities. You will support both guest-facing transactions and back-of-house operations to ensure accuracy, security, and compliance with all standards.

What You'll Do

Process guest transactions, including ticket/TITO redemptions, sports wagering vouchers, check cashing, and cash advances.
Place sports wagers for guests and redeem sports wagering vouchers for cash.
Accurately count and record assigned funds, maintaining balanced cash drawers and making vault exchanges as needed.
Verify and document personal identification for check and cash advance transactions.
Complete required documentation such as CTRs, W2Gs, and MTLs in compliance with regulatory standards.
Issue and track player cards, redeem loyalty points for cash or prizes, and assist with tournament registration and special promotions.
Provide exceptional guest service by answering questions, resolving concerns, and creating a positive gaming experience.
Participate in drop team activities, including collecting and transporting gaming device drop boxes from HRM machines and sports wagering kiosks.
Safeguard un-audited assets in storage carts and ensure secure handling throughout the count process.
Open drop boxes, empty contents, and process currency through counting machines.
Record cash and paperwork activity on count sheets and verify strapped/bundled currency.
Key transaction and count data into property systems.
Maintain the cleanliness and organization of the count room and work areas.
Assist with large-scale events, promotional activities, and special assignments as needed.
Adhere to all cash handling, count room, and cage operations policies and procedures.
Ensure the safety and security of all cash operations activities.

What We're Looking For

High School Diploma or equivalent.
Able to obtain and maintain a valid Kentucky gaming/racing license and a Race and Sportsbook Employee License.
Consistently demonstrate accuracy and attention to detail.
Follow all regulatory requirements and internal controls without exception.
Maintain professionalism and confidentiality.
Maintaining a professional working relationship among all personnel.
Must be willing to push a cart that can weigh up to 100lbs.
Must be willing to work on-call during low staffing conditions.
Must be able to work an alternate schedule with a minimum of two (2) weeks’ notice.
Exhibit strong customer service skills.

Nice to Have

1 year of cashiering or banking experience in a high-paced environment.

Work Mode

This is an onsite position based in Calvert City, Kentucky.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.