Pennant Services is looking for a Cash and Census Resource to join our team. In this role, you will ensure the exact recording of revenue transactions and maintain census records for accurate billing. You will be responsible for the proper application and reconciliation of all electronic and manual deposits while developing rapport with Business Office staff and interrelated departments.
What You'll Do
- Maintain an accurate daily census, including resident units and the number of residents in and out of the community.
- Record admissions, discharges, and transfers according to community procedures.
- Provide census information to designated vendors/providers for billing purposes.
- Enter all cash receipts in PCC and notify the community of any significant over- or underpayments.
- Save all cash documents according to established procedures.
- Review and update the Daily Cash Log by reconciling the PCC Cash Receipts Journal to the Daily Cash Log.
- Enter all new ACH and Credit Card authorizations in Wells Fargo CyberSource.
- Ensure all recurring ACH and Credit Card transactions are reviewed and updated each month.
- Enter ancillary charge batches.
- Process refunds and write-offs.
- Generate monthly statements and distribute them to the community.
- Perform PCC Month End Close and upload all documents to the Month End Close Application.
- Assist and cover other staff when necessary to maintain high productivity and efficiency in the department.
What We're Looking For
- High School diploma or GED.
- 2-5 years of Business office experience.
- Basic knowledge of cash posting and reconciliation processes.
- The ability to read, write, speak, and understand the English language.
- Capability to operate a computer, copier, postage meter, fax machine, intercom, and telephone system.
- Comfort and capability in learning and using new computer operating systems, word processing, spreadsheets, and e-mail.
Nice to Have
- Prior office experience in a healthcare setting.
Team & Environment
You will report to the AR Supervisor or designee.
Work Mode
This is a remote position.
All team members are expected to ensure our CAPLICO Core Values and Code of Conduct are adhered to at all times, and to ensure compliance with Resident Rights and HIPAA policies.
