Scheduled Hours
40Position Summary
We're looking for a compassionate care coordinator who will be the critical link between patients, their families, and comprehensive healthcare services.Primary Duties & Responsibilities:
Conduct thorough, sensitive assessments with clients and their support networks to develop personalized care plans that address individual needs.
Strategically arrange and coordinate service referrals, connecting clients/families with appropriate resources and public benefits programs as they qualify.
Maintain meticulous documentation of all client contacts and service coordination activities, ensuring compliance with program guidelines.
Provide targeted client/family education about medical and psychosocial aspects of health conditions to enhance treatment adherence and understanding.
Execute proactive follow-up by consistently tracking symptoms and monitoring treatment responses.
Strictly adhere to all state regulations and departmental rules governing healthcare programs.
Remain current with emerging resources and developments through continuous training, staff meetings, and community engagement.
Working Conditions:Job Location/Working Conditions
Normal office environment
Patient care setting
Physical Effort
Typically sitting at desk or table
Repetitive wrist, hand or finger movement
Occasional lifting (25 lbs or less)
Equipment
Office equipment
Required Qualifications
Education:
Master's degree or combination of education and/or experience may substitute for minimum education.Certifications:
The list below may include all acceptable certifications and issuers. More than one credential or certification may be required depending on the role.Basic Life Support - American Heart Association, Basic Life Support - American Red CrossWork Experience:
No specific work experience is required for this position.Skills:
Not ApplicableDriver's License:
A driver's license is not required for this position.More About This Job
Required Qualifications:
- Basic Life Support certification must be obtained within one month of hire date
- Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements).
Preferred Qualifications
Education:
No additional education beyond what is stated in the Required Qualifications section.Certifications:
No additional certification beyond what is stated in the Required Qualifications section.Work Experience:
No additional work experience beyond what is stated in the Required Qualifications section.Skills:
Case Management, Clinical Evaluations, Community Resources, Computer Literacy, Effective Written Communication, Family Support, HIPAA Compliance, Oral Communications, Patient Care, Patient Education, Prevention Programs, Referral Coordination, Team Collaboration, Team CommunicationGrade
C10Salary Range
$52,600.00 - $78,900.00 / AnnuallyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.Questions
For frequently asked questions about the application process, please refer to our External Applicant FAQ.
Accommodation
If you are unable to use our online application system and would like an accommodation, please email [email protected] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.Benefits Statement
Personal
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Take advantage of our free Metro transit U-Pass for eligible employees.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family
We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/
