Jacoby & Meyers is looking for a Case Manager Assistant to join our team. In this role, you will support case management through file opening, initial investigation, client communication, and adjuster coordination in a fully remote work environment. You will be a key part of ensuring our clients receive efficient and effective support.
What You'll Do
- Open claims and send letters of representation.
- Send correspondence to clients, insurance carriers, and defendants.
- Request and review investigative reports, such as police reports and incident logs.
- Learn to effectively use the ACT case management system for task and time management.
- Assist the Case Manager on day-to-day tasks.
- Confirm policy coverages and information.
- Prepare written DMV and adjuster correspondence for the Case Manager’s review.
- Perform asset, DMV, and policy limit searches.
- Assist clients with scheduling vehicle inspection, repair, and rentals.
- Confidently discuss the handling of property damage with clients.
- Identify all claimants and defendants in all scenarios.
- Obtain recorded statements and schedule investigator visits and expert inspections.
- Communicate with adjusters regarding liability.
What We're Looking For
- Very well organized.
- Good follow-up and follow through.
- Strong communication skills.
- Knowledge of Internet software, spreadsheet software, and Word Processing software.
Technical Stack
- ACT case management system
- Internet software
- Spreadsheet software
- Word Processing software
Team & Environment
You will work directly to assist a Case Manager, supporting their daily workflow and case management activities.
Benefits & Compensation
- Compensation: $20.00/hour - $26.00/hour
- 401(k)
- Dental insurance
- Free parking
- Health insurance
- Paid time off and Paid Holidays
- Remote positions
Work Mode
This is a remote position open to candidates within the United States.
Bernard Law Injury Lawyers is an Equal Opportunity Employer.
