remote

ZenGRC is hiring a Care Solutions Consultant

About the Role

Life360 is hiring a Care Solutions Consultant to guide families and clients through their first conversations about in-home, non-medical care. You will connect with potential clients primarily by phone to understand their needs and explain how our services help them age well at home. This is a high-energy, performance-driven role measured by your ability to engage with clients, build trust quickly, and meet daily outreach and conversion goals.

What You'll Do

  • Manage a steady flow of inbound and outbound calls with potential clients and their families.
  • Listen deeply to client needs and match them to the right care solutions.
  • Clearly communicate our services, ask for commitment, and schedule follow-up consultations.
  • Meet or exceed individual and team sales metrics, including call volume, conversion rates, and quality standards.
  • Use CRM tools such as Salesforce to track activity and follow up consistently.

What We're Looking For

  • 3+ years of phone-based sales or customer service experience (inbound and outbound).
  • Experience in a high-volume call center environment.
  • Bachelor’s degree required.
  • Thrive in a metrics-driven environment and are motivated by meeting goals and earning incentives.
  • Empathetic communicator who can balance compassion with confident sales execution.
  • Experience working remotely, managing your time effectively, and staying connected to a virtual team.

Nice to Have

  • Experience in home care, healthcare, or senior services is a strong plus.

Technical Stack

  • Salesforce

Team & Environment

This role reports to the Sales Manager.

Benefits & Compensation

  • Compensation: $19.90 – $22.10 per hour.
  • Equity.
  • 401K with up to a 4% match.
  • Medical, dental and vision coverage including a zero cost plan for employees.
  • Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option.
  • Generous time off program.
  • Employee Assistance Program.

Work Mode

This is a fully remote position.

Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.

Required Skills
SalesforceCustomer ServiceCustomer Relationship Management (CRM)Problem SolvingCommunicationData AnalysisTrainingProcess ImprovementTechnical SupportProject Management
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About company
ZenGRC

ZenGRC is a leading governance, risk, and compliance (GRC) SaaS solution provider, offering two robust products: ZenGRC and ZenGRC Pro. Recognized for its in-house GRC expertise, ZenGRC delivers Simply Powerful GRC solutions that guide organizations through compliance with ease and efficiency.

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Job Details
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Posted 5 months ago