The Ridge RTC is hiring a Campus Lead, Residential Treatment

About Altior Healthcare Our family of services comprises three distinct mental health treatment programs, including a specialized program for US Veterans. With over 15 unique locations, we manage and support 500+ dedicated employees serving over 300 residential clients daily located across five states: California, Idaho, Maine, New Hampshire, and Texas. Paradigm Treatment (West Coast) and Ridge RTC (East Coast) partner together under Altior, united by a shared commitment to providing exceptional mental health care. For over a decade, our core clinical and support teams have worked side-by-side, delivering compassionate, evidence-based treatment that changes lives. As part of the Altior network, you’ll find the stability of an established organization with the heart of a close-knit treatment community where every role matters. Job Summary Reports to the Program Director, works collaboratively with Program Managers, Dorm Leads, Clinical Assistants, Training Supervisor, Human Resources, Intake/Discharge Team, Nursing, Facilities, and Clinical team to support optimal program operations. Responsibilities - Strategically utilizes staff throughout the facility based on their strengths and needs. - Provides on-the-floor training and supervision for staff. - Maintains contact with all pods throughout shift and responds to requests for support. - Communicates all staff concerns to program management team - Demonstrates alignment with Ridge NH leadership team and models professionalism - Operates as a “culture keeper”, providing coaching and development to staff regarding professional conduct as a team. - Responds to critical events, client crises, and requests for support in a timely manner. - Models CPI aligned de-escalation strategies - Completes all critical incident reports in 24 hours - Provides communication to external stakeholders on critical events within 24 hours. - Identifies and provides solutions to teams managing recurring incidents and elevates any continued concerns to program management. - Ensures adherence to emergency operating procedures - Ensures that the facility remains in ratio (1:4) and that staff scheduled on shift are supported. - Conducts searches for all dorms randomly and as needed for safety risks. - Assigns staff and provides coaching and oversight on 1:1 supervision and documentation. - Provides on the floor coaching regarding head counts, environment scanning, and zoning. - Is present during all times of transition. - Manages accuracy of all spreadsheets (dorm chart), as well as the EHR for occupancy. - Collaborates with clinical team to support assessments and de-escalation. - Provides real time direction and feedback to staff regarding the relational model of care, client safety and interventions to support optimal outcomes. - Collaborates with Training supervisor to support onboarding and training for new hires. - Communicates all areas where further training is required to program management - Elevates employee concerns to human resources and program management team Qualifications - High school diploma or equivalent. - Bachelor’s degree preferred. - Experience working with individuals with mental health diagnoses. - Experience working in management or supervisory level role in a residential facility. - Education, training, or work/volunteer experience with adolescents. - Valid driver's license with clean driving records and current auto insurance. - Current CPI certification or applicable crisis training and/or education. - Water Safety certification. Benefits - Comprehensive benefits package: medical, dental, and vision. - 401k with 4% match. - Paid Time Off Programs including vacation, holidays, and illness. - Chef made meals onsite. - Professional trainings provided for development; continuing education assistance for clinicians. - Supportive clinical supervision and professional development.