Company :

Highmark Inc.

:

JOB SUMMARY

We're looking for a detail-oriented professional who can navigate the complex world of application product lifecycles with finesse. In this role, you'll be the bridge between technical teams and business needs, using sharp judgment to collaborate across multiple domains. Your mission? To dig deep into capability requirements, craft compelling business cases, and transform high-level concepts into precise technical roadmaps.

You'll be the Swiss Army knife of product development: analyzing data for hidden opportunities, troubleshooting potential issues before they emerge, and ensuring every deliverable meets our sky-high quality standards. From root cause analysis to corrective action plans, you'll be the go-to person for turning challenges into strategic solutions. Your work will involve understanding system-wide impacts, mentoring junior talent, and staying ahead of market trends that could give us a competitive edge.

ESSENTIAL RESPONSIBILITIES

Work with customers, Software Engineers, Architects, Capability Managers, and other team members to capture capability needs and drive quality business solutions. Create and maintain deliverables such as business vision, requirements and personalization to different clients, and user interface design.
Participate in the full software development life cycle by actively participating on Agile scrum teams in various roles, including, but not limited to, Scrum Master, Business Technical Analyst, User Interface designer, Capability Manager, or Tester, based upon experience and need.
Support various aspects of requirements testing (e.g. testing plan, scenarios, documentation, defect management) to ensure minimal production defects are realized and completing analysis of the results tying back to customer impacts.
Ensure compliance for required standards and all necessary approvals have been obtained throughout the project lifecycle.
Effectively communicate with team members, customers, partners and management, including assisting with or conducting requirement walkthroughs and sprint reviews, reporting project status, enabling vendor solutions and providing accurate and concise documentation.
Other duties as assigned.

EDUCATION

Minimum

Bachelor's Degree in Business Administration, Business Management, Information Systems, or related field

Substitutions

6 years of related experience

Preferred

None

EXPERIENCE

Minimum

3 - 5 years in IS/IT

Preferred

1 - 3 years in Lean/Six Sigma experience
1 - 3 years in the Health Insurance Industry
1 - 3 years in the Healthcare industry

LICENSES OR CERTIFICATIONS

Required

None

Preferred

Information Technology Infrastructure Library (ITIL)
The Open Framework Group (TOGAF)
Six Sigma
Project Management Professional (PMP)

SKILLS

Analytical Skills
Problem-Solving
Communication Skills
Report Writing
SQL
Agile Methodolgy
Agile Project Management

Language Requirements (other than English)

None

Travel Required

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-Based

Teaches / trains others regularly

Rarely

Travel regularly from the office to various work sites or from site-to-site

Occasionally

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Lifting: up to 10 pounds

Rarely

Lifting: 10 to 25 pounds

Rarely

Lifting: 25 to 50 pounds

Rarely

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range Minimum:

$57,700.00

Pay Range Maximum:

$107,800.00

Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

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For accommodation requests, please contact HR Services Online at [email protected]

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