TD Bank is hiring a Business Process Manager I

TD Bank is hiring a Business Process Manager I to provide specialized business management guidance and implement policies, processes, and strategic initiatives for a functional area. You'll play a key role in driving operational efficiency and governance across the organization.

What You'll Do

• Provide specialized business management advice and support to management and teams, analyzing trends and recommending actions.
• Lead the implementation of initiatives in support of the overall business or functional strategy.
• Manage a set of business management work activities requiring coordination across multiple areas.
• Support the integrated implementation of policies, processes, and procedural changes across multiple functions.
• Provide subject matter expertise to projects, participating in identifying, designing, testing, and implementing solutions.
• Develop and provide complex reporting, analysis, and assessments at the functional or enterprise level.
• Develop and deliver presentations and communications to management and broader audiences.
• Identify opportunities to improve operational efficiencies and review internal processes.
• Support the development and implementation of standards, policies, and procedures that mitigate risk.
• Oversee and/or independently perform tasks from end to end.
• Own the end-to-end procedure lifecycle, from intake to publication and retirement.
• Translate laws, regulations, and policies into clear, executable procedures.

What We're Looking For

• An undergraduate degree.
• 5+ years of relevant professional experience.

Nice to Have

• Preferred certifications: CRCM, CAMS, CRISC, CISA, or Lean Six Sigma.
• Detail-oriented professional with strong judgment.
• Comfortable challenging and influencing stakeholders.
• Organized, decisive, and enterprise-minded.
• Ability to remain calm under regulatory pressure.

Technical Stack

• GRC tools, DMS platforms, and SharePoint.

Team & Environment

You will work independently as the senior analyst and subject matter expert and may be called upon to coach and educate others.

Benefits & Compensation

• Competitive salary range: $72,280 - $108,160 USD.
• Health and well-being benefits.
• Savings and retirement programs.
• Paid time off (Vacation PTO, Flex PTO, Holiday PTO).
• Banking benefits and discounts.
• Career development programs and regular performance conversations.
• Reward and recognition programs.
• Training, onboarding, and access to an online learning platform.
• Mentoring programs.

Work Mode

This is an onsite position located in Charlotte, North Carolina, United States of America.

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.