Responsibilities
- Collect, analyze, and interpret data related to operational performance, patient outcomes, and key performance indicators (KPIs).
- Create and maintain comprehensive dashboards and reports to monitor operational trends and identify opportunities for improvement.
- Guide doctors through the onboarding process, from initial signup to full activation of their Leona account
- Act as the main point of contact for a portfolio of new users during their first weeks on the platform
- Provide regular performance updates to leadership and stakeholders.
- Design streamlined processes that minimize errors, enhance results, and maintain both speed and reliability
- Develop and implement strategies to streamline workflows, reduce costs, and enhance operational effectiveness.
- Assist in the development of the company's strategic plan, working with senior leadership to define goals, objectives, and key initiatives.
- Conduct market research and competitive analysis to identify growth opportunities and threats.
- Collaborate with various teams, including operations, finance, growth, and product development, to align strategies and drive results.
- Act as a liaison between different departments to facilitate communication and coordination.
Work Arrangement
Hybrid
Additional Information
- Real impact from day one: From your very first week, your work will directly influence how doctors deliver care and how patients experience it.
- Autonomy & Responsibility: You won’t be “just another cog in the machine”—you’ll own projects, make decisions, and have the guidance and support you need to drive them forward.
- Thriving in Ambiguity: As an early-stage startup, not everything will be defined—and that’s part of the adventure.
- Continuous Growth: You’ll learn fast—about health-tech, about startups, and about yourself.
- Learning & Development: We invest in your growth through mentorship, training, and exposure to new challenges.
