ICA.ai is seeking a Business Analyst/Systems Analyst to join our team. In this remote role, you will engage business stakeholders, federal health clients, data science, and engineering teams. Your core responsibility is to elicit, document, and manage both business and system requirement specifications, ensuring solutions are traceable, testable, and aligned with federal health objectives.
What You'll Do
- Lead elicitation of business, functional, and non-functional requirements from federal health stakeholders and internal teams.
- Develop and maintain BRD and SRS artifacts, ensuring clear separation and alignment between business intent and system implementation.
- Translate federal health objectives, vision, and program needs into actionable, testable requirements.
- Partner with engineering and data science teams to elicit technical requirements for backend pipelines, data ingestion, processing, analytics, and reporting.
- Document system workflows, interfaces, data flows, and dependencies to support implementation and operational understanding.
- Follow Functional Traceability Matrices (FTM) and Non-Functional/Technical Traceability (Non-FTM) models linking requirements to design, development, and testing.
- Ensure end-to-end traceability from business objectives through system implementation and validation.
- Support audit readiness, regulatory compliance, and governance expectations for federal health programs.
What We're Looking For
- Bachelor’s degree in business, Public Health, Management, or a related field.
- 2-5 years of experience in business analysis, business development, or management consulting.
- Experience producing BRD, SRS, and traceability artifacts (FTM/Non-FTM).
- Ability to work directly with engineering teams on technical specifications and backend system design discussions.
- Experience supporting testing, validation, and requirements traceability in complex systems.
- Strong analytical, documentation, and communication skills.
- Proficiency in MS Office, PowerPoint.
- Ability to manage multiple priorities in a fast-paced, cross-functional environment.
- Must be authorized to work in the United States, and have lived in the US for 3 or more consecutive years.
- Must be able and willing to obtain a Public Trust Clearance.
Nice to Have
- Familiarity with federal contracting, public health initiatives, or regulated environments is a plus.
Team & Environment
You’ll engage business stakeholders, federal health clients, data science, and engineering teams. We are results-focused and foster a collaborative 'one team' environment where work-life balance is prioritized.
Benefits & Compensation
- Health Insurance - 100% employer-paid premiums – ICA covers the full cost of one of three offered medical plans.
- Dental Insurance.
- Vision insurance.
- Health Spending Account.
- Flexible Spending Account.
- Life and Disability insurance.
- 401(k) plan with company match.
- Paid Time Off (Vacation, Sick Leave and Holidays).
- Education and Professional Development Assistance.
Work Mode
This is a remote position. You can work from anywhere within the continental United States.
ICA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, national origin, genetics, disability status, protected veteran status, age, or any other characteristic protected by state, federal or local laws.
