World Book Inc. is hiring a Business Analyst

World Book Inc. is hiring a Business Analyst to connect strategy, data, and execution across our Agile development teams. You will serve as the critical bridge between product management, engineering, editorial, and customer-facing teams, translating business needs into clear, actionable requirements that deliver measurable value to teachers and students. This role plays a key part in advancing our digital transformation, supporting initiatives like our AI-driven product, ClassMate learning platform, World Book Online, and data-driven lesson builder tools.

What You'll Do

• Partner with Product Manager, Product Director, and stakeholders to gather, analyze, and document requirements that drive clarity and alignment across teams.
• Translate business goals into user stories, acceptance criteria, and workflows within an Agile/Scrum environment.
• Collaborate with UX, Data, and Engineering teams to design functional solutions and data models that improve product usability and learning impact.
• Perform gap analyses and process mapping to identify opportunities for automation, scalability, and continuous improvement.
• Facilitate sprint planning, backlog grooming, and retrospectives, ensuring business priorities are reflected in development activities.
• Lead user acceptance testing (UAT) and validation of new product features before release.
• Collect and analyze post-launch metrics to evaluate product effectiveness and support iterative improvements.
• Create and maintain clear documentation (process flows, data dictionaries, and requirement specifications) to ensure knowledge continuity.
• Support integration of AI, metadata tagging, and content personalization initiatives across World Book’s platforms.
• Serve as a liaison between stakeholders and technical teams, ensuring transparent communication and timely delivery.

What We're Looking For

• Bachelor’s degree in Business, Computer Science, Information Systems, or a related field.
• 3–5 years of experience as a Business Analyst, Product Analyst, or equivalent role within an EdTech, SaaS, or digital content environment.
• Strong understanding of Agile/Scrum principles.
• Experience in Jira, Confluence, or similar tools.
• Excellent analytical, problem-solving, and critical-thinking skills.
• Proficiency with data visualization/reporting tools (e.g., Power BI, Tableau, Looker).
• Familiarity with API documentation, integrations, and system workflows.
• Outstanding written and verbal communication skills; ability to present complex ideas clearly to both technical and non-technical audiences.
• Strong project management and organizational skills, with a proven record of delivering on commitments.

Nice to Have

• MBA or equivalent experience.
• Experience in AI, data analytics, or learning technology environments.

Technical Stack

• Jira
• Confluence
• Power BI
• Tableau
• Looker

Team & Environment

You will act as the bridge between product management, engineering, editorial, and customer-facing teams.

Benefits & Compensation

• Medical, dental, and vision insurance
• 401k matching
• Salary range: $65,000 - $85,000

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class.