World Book Inc. is hiring a Business Analyst to connect strategy, data, and execution across our Agile development teams. You will serve as the critical bridge between product management, engineering, editorial, and customer-facing teams, translating business needs into clear, actionable requirements that deliver measurable value to teachers and students. This role plays a key part in advancing our digital transformation, supporting initiatives like our AI-driven product, ClassMate learning platform, World Book Online, and data-driven lesson builder tools.
What You'll Do
- Partner with Product Manager, Product Director, and stakeholders to gather, analyze, and document requirements that drive clarity and alignment across teams.
- Translate business goals into user stories, acceptance criteria, and workflows within an Agile/Scrum environment.
- Collaborate with UX, Data, and Engineering teams to design functional solutions and data models that improve product usability and learning impact.
- Perform gap analyses and process mapping to identify opportunities for automation, scalability, and continuous improvement.
- Facilitate sprint planning, backlog grooming, and retrospectives, ensuring business priorities are reflected in development activities.
- Lead user acceptance testing (UAT) and validation of new product features before release.
- Collect and analyze post-launch metrics to evaluate product effectiveness and support iterative improvements.
- Create and maintain clear documentation (process flows, data dictionaries, and requirement specifications) to ensure knowledge continuity.
- Support integration of AI, metadata tagging, and content personalization initiatives across World Book’s platforms.
- Serve as a liaison between stakeholders and technical teams, ensuring transparent communication and timely delivery.
What We're Looking For
- Bachelor’s degree in Business, Computer Science, Information Systems, or a related field.
- 3–5 years of experience as a Business Analyst, Product Analyst, or equivalent role within an EdTech, SaaS, or digital content environment.
- Strong understanding of Agile/Scrum principles.
- Experience in Jira, Confluence, or similar tools.
- Excellent analytical, problem-solving, and critical-thinking skills.
- Proficiency with data visualization/reporting tools (e.g., Power BI, Tableau, Looker).
- Familiarity with API documentation, integrations, and system workflows.
- Outstanding written and verbal communication skills; ability to present complex ideas clearly to both technical and non-technical audiences.
- Strong project management and organizational skills, with a proven record of delivering on commitments.
Nice to Have
- MBA or equivalent experience.
- Experience in AI, data analytics, or learning technology environments.
Technical Stack
- Jira
- Confluence
- Power BI
- Tableau
- Looker
Team & Environment
You will act as the bridge between product management, engineering, editorial, and customer-facing teams.
Benefits & Compensation
- Medical, dental, and vision insurance
- 401k matching
- Salary range: $65,000 - $85,000
We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class.

