NTT DATA is looking for a Business Analyst, GID Operational Excellence. In this role, you will act as a bridge between business problems and technology solutions to drive operational excellence in our global data center construction projects.
What You'll Do
- Analyze, transform, and resolve business problems with the help of technology.
- Work with internal stakeholders to determine business requirements and define solutions.
- Deliver business projects in line with sponsor requirements and enterprise architecture.
- Develop and maintain scalable tooling platforms that support operational excellence across global construction.
- Deliver actionable analytics and dashboards to enable data-driven decision-making.
- Integrate monitoring, automation, and reporting tools to enhance visibility, performance, and compliance.
- Partner with cross-functional teams to align tooling capabilities with evolving business needs and strategic goals.
- Drive innovation in data architecture and visualization to support continuous improvement and transparency.
What We're Looking For
- Bachelor's degree or equivalent in Engineering, Business, Information Technology or a related field.
- Extensive experience in a similar role within a global services organization.
- Extensive experience in project management methodologies, tools, and practices.
- Extensive experience managing data center construction projects.
- Experience in business requirement gathering, use case definition, and process mapping.
- Experience implementing new services and systems.
- Extended knowledge of data center facilities, infrastructure, best practices, and industry standards.
- Extended communication and interpersonal skills for effective collaboration, stakeholder management, and reporting.
- Extended problem-solving and analytical abilities to address complex challenges.
- Good financial acumen, budgeting skills, and seasoned understanding of business practices and processes.
- Excellent team player with a strong service orientation and meticulous attention to detail while working under pressure.
- Excellent verbal and written communication skills.
- Knowledge of process mapping and project management methodologies.
- Strong analytical skills to convert business requirements into operational deliverables.
- Proficiency in documentation including functional requirements, test cases, and user guides.
Nice to Have
- Desirable certifications include ITIL, Six Sigma, and PMP (Project Management Professional).
Team & Environment
You will partner with cross-functional teams to align tooling capabilities with evolving business needs and strategic goals.
Benefits & Compensation
- Compensation range: $118,300 - $169,000
- Annual bonus dependent upon individual and company performance.
- Paid time-off.
- Medical, dental, and vision benefits.
- Life and supplemental insurance.
- Short-term and long-term disability.
- Flexible spending account.
- 401k retirement plan.
Work Mode
This is a remote position.
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment.
