Ensono seeks a Business Analyst – CPQ Specialist to advance our use of the Configuration Price Quote system, a core component of our goal to operate a frictionless business. This role will develop and manage product logic, cost models, and template outputs within CPQ, delivering commercial benefit to our global clients and internal teams.

What You'll Do

Contribute to the vision, strategy, and roadmap for Ensono’s use of CPQ, reflecting end user feedback.
Become an expert in Ensono’s global CPQ system and a go-to resource for expertise, advice, and user support.
Engage with stakeholders to understand and document their relevant business requirements.
Implement and maintain product logic and cost models in CPQ, partnering with product managers.
Support sales users in the quoting process and on complex commercial scenarios.
Identify and report on Key Performance Indicators to identify trends and opportunities for the CPQ system.
Review how CPQ user journeys align with company processes and recommend changes & improvements.
Continually evolve CPQ quality, actively seeking productivity gains for all business users.
Act as CPQ representative for related business change projects and system integration initiatives.
Work with the CPQ vendor to implement the agreed roadmap, test, and manage planned releases.
Educate new starters and refresh existing users on system functionality and new configurable products.
Develop and maintain reporting for business and product analytics.

What We're Looking For

Configure Price Quote knowledge and experience.
Solid understanding of IT managed service provider and outsourcing business models.
Natural ability to relate to and build relationships with business users from sales, product management, solution architecture, service delivery, and finance.
Can-do attitude to analysing, prioritising, and resolving complex challenges collaboratively.
Experience capturing and clarifying business and service requirements, and the ability to distil and communicate these needs.
Strong analytic, problem-solving, and decision-making skills.
Strong written and oral communication skills.
Self-motivation and the ability to influence others.
Commercially minded, process oriented, and mathematically strong.