VML Enterprise Solutions is seeking a Business Analyst with commerce experience to join their Delivery team in Poland. The role involves gathering and documenting business requirements, translating them into user stories, and working closely with scrum teams and clients to deliver technology solutions that meet business needs.
What You'll Do
- Gather and document requirements and translate them into clear user stories and acceptance criteria that can be used and interpreted by both business and technical users
- Plan, run and facilitate workshops
- Review and assess source documentation from the customer
- Identify and recommend options for potential solutions and assess them for both technical and business suitability
- Create logical and innovative solutions to problems
- Present proposals to clients
- Work with a scrum / delivery team through to go live
- Analyze business systems in order to recommend efficiencies
- Provide estimates for analysis work and plans in conjunction with Project/Programme Managers
- Communicate and collaborate with developers, testers and a variety of end users to ensure all solutions deliver quality and customer satisfaction
- Provide training to users of a new system as required
- Plan and work flexibly to meet deadlines
- Keep up to date with technical and industry sector advances
- Maintain great client relationships at all levels of the organisation
- Maintain consistently high levels of client satisfaction and effectively escalating business critical situations as required
- Manage situations and relationships both internally and externally
What We're Looking For
- Experience working as a Business Analyst on ecommerce / experience projects
- Experience of managing client stakeholders and Product Owners / Managers
- Ability to run workshops with client stakeholders
- Highly proactive, talented, enthusiastic, focused, eye for detail, professional
- Keen to learn and to challenge for smarter ways of doing things
- Team player proud of their work who wants to share it
- Like working in a fast-paced environment
- Ready to inspire outstanding online experiences for consumers and brands, no matter what product, service, sector, device or channel
- Customer-first mindset
- Maturity and initiative to do what it takes to keep clients happy, including some working at client locations
- Great stakeholder management skills
- Experience of Agile software delivery
- Business Process mapping and engineering
- eCommerce and retail / brand experience
- Production of high quality user stories and acceptance criteria
- Analysis and design of systems (package integration and bespoke development)
- Ability to work on your own initiative to an agreed action plan
- Strong communication skills - as this role requires a high level of communication, interpersonal and presentation skills
- Strong problem solving, time management and organisational skills
- Strong commercial awareness and business acumen
- Energetic, enthusiastic with strong attention to detail
- Availability to collaborate with UK project team until 18:00 PL
Nice to Have
- Agile / Scrum master experience
- Experience working with multiple different ecommerce / experience platforms
Technical Stack
Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools, Acquia
Team & Environment
VML Enterprise Solutions includes over 4,200 experts in 55 operational centres across 34 countries. The Enterprise Solutions division brings together strategic consultants, creative and technical architects, skilled developers and operators to deliver comprehensive solutions for global clients.
Benefits & Compensation
- Net hourly rate for B2B cooperation ranging from 110 - 140 PLN, dependent on skills and experience
- Opportunity to work with some of the most exciting brands around the world
- Prioritised career development and skill growth
- Empowerment to make a difference
- Ability to be yourself and be respected for who you are
- Private medical care
- Professional development opportunities
- Training programmes
- Flexible working arrangements (where applicable)
- Comprehensive benefits package designed to support well-being and professional growth
Work Mode
Hybrid or remote working offered; availability until 18:00 PL required for collaboration with UK team. Locations: Poland.
WPP (VML Enterprise Solutions) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
