About the Role
The role involves analyzing business processes, translating requirements, and supporting project execution to enhance efficiency and service delivery.
Responsibilities
- Evaluate current business operations and recommend optimizations
- Gather and document requirements from stakeholders
- Collaborate with IT teams to implement solutions
- Translate business needs into technical specifications
- Support project planning and tracking milestones
- Conduct data analysis to inform decision-making
- Develop process flow diagrams and models
- Facilitate communication between departments
- Assist in testing new systems and features
- Monitor key performance indicators and report findings
- Identify gaps in current workflows
- Propose changes to improve productivity
- Maintain documentation of business rules
- Participate in change management initiatives
- Assist with user acceptance testing
- Ensure compliance with internal standards
- Work with product owners to prioritize backlogs
- Analyze market trends impacting operations
- Support training for new tools or processes
- Coordinate with external vendors when needed
- Track project risks and suggest mitigation steps
- Use analytical tools to visualize data
- Prepare presentations for management reviews
- Contribute to continuous improvement efforts
- Stay updated on industry best practices
Nice to Have
- Certified Business Analysis Professional (CBAP) credential
- Experience with Jira or Confluence
- Knowledge of network services or mobile technologies
- Familiarity with data warehousing concepts
- Experience in large-scale enterprise environments
- Background in financial modeling
- Understanding of service delivery frameworks
- Exposure to DevOps practices
- Project management certification (e.g., PMP)
- Experience with CRM systems
Benefits
- Health insurance coverage
- Employee wellness programs
- Professional development opportunities
- Access to training platforms
- Support for certification costs
- Flexible working hours
- Hybrid work model
- Paid vacation and holidays
- Internal mobility options
- Team-building activities
- Performance-based bonuses
- Modern office facilities
- Mentorship programs
- Stable work environment
- Innovation-driven culture
Compensation
Competitive salary based on experience
Work Arrangement
Hybrid
Team
Cross-functional teams in telecommunications
About the Team
- The team operates within a fast-evolving telecom landscape, focusing on digital transformation and service innovation.
- Members collaborate across departments to deliver scalable solutions that meet customer demands.
Growth Opportunities
- Employees are encouraged to take ownership of projects and advance their careers internally.
- Regular feedback sessions support personal and professional development.
Not available
