The IMA Group is looking for a Field Service Technician to build a career with Burroughs, Inc., an established leader since 1886. In this hands-on role, you will be the face of our service, installing, maintaining, and repairing multi-vendor cash automation and self-service equipment while delivering an exceptional customer experience.
What You'll Do
- Install, maintain, and repair multi-vendor cash automation and self-service equipment.
- Diagnose and resolve technical issues quickly and effectively.
- Deliver an exceptional customer experience through clear communication and follow-through.
- Manage tools, parts, and inventory with accuracy and care.
What We're Looking For
- High School Diploma or GED.
- At least 21 years of age.
- Valid U.S. driver’s license with at least 2 years of driving history.
- Ability to lift/move up to 75 lbs.
- Technical aptitude or a strong interest in learning electro-mechanical repair.
- Excellent customer service skills and a positive, solutions-focused attitude.
- Integrity, reliability, and professionalism.
- Strong organizational and communication skills.
- Ability to work independently as well as within a team.
Nice to Have
- Associate’s Degree.
- Previous experience with ATMs, cash automation, or multi-vendor equipment.
Technical Stack
- ATMs and Teller Cash Recyclers (TCRs)
- Smart Safes and Currency Counters
- Self-Service Kiosks
- Point-of-Sale and Retail Transaction Devices
- Servers and Networking Hardware
- Other OEM banking and retail automation equipment
Benefits & Compensation
- Comprehensive training, a full set of tools, and a company vehicle.
- Premium hourly rates based on experience, floating holidays, and paid time off.
- Medical, dental, and vision insurance effective your first day.
- 401(k) savings plan and opportunities for career development.
Work Mode
This is a local-country field service role based in the U.S. and Puerto Rico.
Burroughs is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
