Puig is hiring a Brand Ambassador for a 6-month fixed-term contract starting July 2026. Based at Inno Louise in Brussels, you will be central to developing commercial activity and building brand awareness by providing a unique, personalized customer experience and acting as an entrepreneur for the store's overall sales operations.

What You'll Do

Develop commercial activity and brand awareness by providing a personalized and unique customer experience.
Act as an entrepreneur, taking ownership of the store's overall operational sales.
Work as a team to achieve sales targets through engagement and collaboration.
Master brand knowledge, DNA, and universes; become a fragrance expert with strong olfactory culture and vocabulary.
Know and apply customer experience rules and sales ceremony, transporting the customer through storytelling.
Demonstrate empathy and service, building long-term customer relationships and fostering loyalty.
Respect schedules and processes of INNO and Puig, and alert your manager to any dysfunction proactively.
Endorse the role of concept ambassador and contribute to continuous improvement through a 'test and learn' approach.
Maintain impeccable grooming, uniform, and personal image.
Respect and guarantee the coherence of merchandising guidelines and ensure perfect visibility through cleanliness of spaces and POS elements.
Give regular feedback to project stakeholders and share best practices with the community.
Achieve sales targets at individual and collective levels.
Ensure sufficient stock levels at the point of sale and know product pricing and competitive positioning.
Animate the stand by attracting customers and performing clienteling.
Know key levers to achieve targets and be proactive in their implementation, performing daily sales control and competitor analysis.
Participate in sales and store information meetings and support necessary missions for the overall good functioning of the point of sale.

What We're Looking For

Excellent organizational and sales skills.
Good analytical skills to find solutions for continuously improving stand management.
Sensitivity to an international and multicultural environment.
Excellent command of English and French.
Good communication and interpersonal skills.
First experience in the perfume and cosmetics industry is essential.

Nice to Have

Dutch language skills are a plus.

Team & Environment

You will work as part of a team to achieve sales targets, collaborating closely with colleagues. You will report to a manager and are expected to alert them proactively to any dysfunction.