The Billing Operations Specialist will work closely with Sales, Finance, Development, and Operations teams to ensure excellent customer service related to subscriptions and payment processing. CloudLinux is a global, remote-first company focused on Linux infrastructure and security products.
What You'll Do
- Daily written communication with the clients
- Answer client inquiries and resolve any issues related to their account
- Process monthly invoices for customers’ orders
- Contact customers with outstanding invoices
- Receive and process incoming payments; regularly update accounts in the receivable database
- Post invoices and receipts
- Manage prepayments, multiple invoicing and updating products/services
- Manage chargeback processing and identify any fraudulent matters
- Document and report all billing inquiries
- Provide progress reports to the supervisor
Benefits & Compensation
- Remote-first work environment
- Collaborative and supportive team culture
- Opportunity to make a meaningful impact in the Linux and hosting industry
- Work anywhere (worldwide remote)
Work Mode
Global fully remote position with no location restrictions — work from anywhere in the world.
CloudLinux is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
