Join Cencora, an innovative company focused on improving the lives of people and animals, as a Bilingue Adjoint(e) administratif(ve)/de co-paiement - Bilingual Administration & Co-Pay Assistant. This is a six-month contract role where you will perform general administrative tasks, process co-pay assistance requests, and collaborate across departments to support critical program functions.
What You'll Do
- Perform general administrative tasks including handling mail, typing, and maintaining filing systems.
- Process co-pay assistance requests for patients, pharmacies, and doctors for programs offering financial support.
- Liaise with program managers to ensure co-pay KPIs are met.
- Collaborate with ISI accounting to ensure appropriate payment deadlines and accurate payments.
- Coordinate with a third-party payment administrator to ensure accurate electronic payment processing.
- Establish and maintain office files, make appointments, and organize meeting rooms.
- Compile information from various sources to generate reports.
- Audit and maintain various reports by checking for errors and notifying appropriate personnel of corrections.
- Update and maintain pertinent business information via computer or department files.
- Assist with a variety of scheduled and unscheduled departmental projects.
- Draft and type correspondence and presentations for internal and external contacts.
- Manage multiple projects for many departments within or across business segments.
- Interact frequently with inter-departmental associates and management to resolve workload issues.
- Maintain and promote positive, professional relationships with associates and management.
- Comply with all appropriate policies, procedures, safety rules, and regulations.
- Report all Adverse Events to the assigned units/departments.
- Perform related duties as assigned.
What We're Looking For
- Post-secondary education in a related field.
- 3-5 years’ experience in an administrative role within a pharmaceutical setting.
- In-depth knowledge of the Microsoft Office Suite of applications.
- Proven accuracy when processing large amounts of data.
- Strong communication and interpersonal skills.
- Ability to work independently and in a team environment.
- Adaptability to change and a willingness to learn new skills.
- Bilingualism (French/English) is required.
Technical Stack
- Microsoft Office Suite
- Microsoft Word
- Excel
- PowerPoint
- Outlook
Team & Environment
You will interact frequently with inter-departmental associates and management.
Benefits & Compensation
- Compensation: $41,200 CAD - $63,360 CAD
- Medical, dental, and vision care.
- A comprehensive suite of benefits focusing on physical, emotional, financial, and social wellness.
- Support for working families including backup dependent care, adoption assistance, infertility coverage, and family building support.
- Behavioral health solutions.
- Paid parental leave and paid caregiver leave.
- Training programs and professional development resources.
- Mentorship programs, employee resource groups, and volunteer activities.
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
