Big Brothers Big Sisters of America is hiring a Big Brothers Big Sisters of America

Big Brothers Big Sisters of America (BBBSA) is hiring a Senior Project Manager to support our mission by bringing key organizational initiatives to life. You will report to the Senior Director and manage a portfolio of medium to large-scale projects, focusing on cross-functional coordination, budget monitoring, and resource tracking to advance our strategic priorities.

What You'll Do

• Facilitate, coordinate, and manage a portfolio of new and existing projects, including developing, controlling, and directing multiple projects simultaneously.
• Follow the full project lifecycle from intake and discovery to defining scope, scheduling, and carrying projects through to completion.
• Monitor and control project progress, making necessary adjustments to keep projects on track.
• Ensure all deliverables are completed, accepted, and properly documented.
• Draft reports for senior leadership and model collaborative leadership to achieve organizational goals.
• Manage projects through evaluation by gathering data for stakeholders and offering actionable recommendations.
• Outline and manage stakeholder engagement, disseminating information on progress, issues, and decisions.
• Track key performance metrics for each project, including scope, schedule, budget, and quality.
• Identify and manage potential project risks.
• Regularly review and recommend improvements to the overall project management program and planning processes.
• Partner with and co-manage cross-functional teams to complete assigned projects.
• Co-design methodologies, work plans, and processes for specific initiatives.
• Facilitate meetings, guide departments, and gather data to ensure timely completion of milestones.
• Manage day-to-day project operations, identify issues, and propose solutions.
• Track key metrics focused on strategic priorities.
• Co-manage partnerships with the Senior Director to achieve project goals.
• Recruit, train, retain, and cultivate the professional development of direct reports.
• Create a dynamic, supportive, and effective team that impacts BBBSA and its national network.
• Lead and manage resources (people and capital) to cultivate positive, measurable success.
• Monitor progress against performance targets and implement countermeasures as needed.
• Provide consistent follow-up on assigned projects and post-meeting actions.
• Cultivate an environment where all team members feel valued, included, and empowered.

What We're Looking For

• A Bachelor’s degree or related educational/professional certification equivalency; in lieu of a degree, demonstrated, proven years of related work experience.
• Five (5) or more years of professional leadership experience in youth development, education, or a nonprofit environment preferred, or equivalent corporate project management leadership.
• Advanced project management experience and capabilities.
• Proven ease in leading cross-functional teams and consistently meeting tight deadlines in a fast-paced environment.
• Advanced skills in MS Outlook, Word, Excel, and PowerPoint.
• High skill in project management, process/system development, and creating effective implementation strategies.
• Prior experience working in a Project Management Office (PMO).
• Change management experience.
• Excellent verbal and written communication skills.
• Superior customer service skills, including active listening, problem diagnosis, priority setting, and managing complex issues to resolution.
• A highly organized approach with the ability to set and manage priorities.
• Flexibility and the ability to adapt to change.

Nice to Have

• Project Management Certification.

Technical Stack

• MS Outlook, Word, Excel, PowerPoint
• Asana

Team & Environment

This role reports to the Senior Director and involves close collaboration with cross-functional teams across the organization.

Work Mode

This position is open to candidates located anywhere in the Continental United States.

BBBSA provides equal employment opportunities to all qualified individuals without regard to race, creed, color, citizenship, religion, national origin, age, sex, familial or marital status, pregnancy, military or veteran status, sexual orientation, gender identity or expression, genetic information, disability, or any other legally-protected status.