Groupe Clarins is looking for a Beauty Coach to deliver exceptional customer service and develop skincare conversations that engage customers in the brand journey and increase product sales.
What You'll Do
- Maintain a consistently high standard of customer service and product knowledge at all times.
- Promote the unique brand differentiation and the link with ingredient stories, product benefits, and usage.
- Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
- Focus on customer loyalty, keeping customers returning to the brand.
- Have the confidence to overcome selling challenges.
What We're Looking For
- Experience in a hands-on beauty or retail role with exceptional customer service skills.
- Commercial awareness.
- Excellent communication skills and can build relationships quickly.
- Ability to be flexible and work shifts including weekends and evenings.
Benefits & Compensation
- Competitive compensation package.
- 28 days annual leave (inclusive of bank holidays).
- Clarins For You - Our Reward and Benefits Platform.
- Generous employee discount and training allocation.
- Potential to earn up to 3% performance-based bonus.
- Career Development opportunities.
- Access to a range of Wellbeing services through our Employee Assistance Programme.
Work Mode
This is an onsite position.
We foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.
