Responsibilities
- Lead from the front by opening and closing the shop, setting daily plans, and maintaining a safe, clean, and efficient workspace.
- Own the guest experience by greeting customers, providing advice, building estimates, explaining work clearly, and closing sales with confidence.
- Serve as the bridge between technicians and customers, translating inspections into trusted recommendations.
- Develop the team by coaching advisors and technicians, reinforcing processes, celebrating wins, and addressing gaps.
- Run the business by managing inventory and ordering, handling cash and POS, scheduling, tracking KPIs, and ensuring compliance with OSHA and EHS standards.
- Cover the deck when the Store Manager is out, modeling elite standards on every shift.
Work Arrangement
On-site