New York Hybrid Full-time USD 123,600 – 185,400 / year

Harvey is hiring an Automation Engineer, Customer Education

Responsibilities

  • Develop and manage AI-powered agents using large language model APIs such as Anthropic Claude and OpenAI to automate processes in content generation, evaluation, and publication for educational platforms and support resources.
  • Manage and enhance the learning technology infrastructure, including integrations with Skilljar and Sanity CMS, to ensure stable performance, scalability, and smooth content deployment.
  • Detect inefficiencies in content operations and implement automated solutions where gaps currently exist.
  • Collaborate with Product, User Operations, and Go-to-Market teams to uncover areas for system enhancements and introduce AI-based innovations within customer learning environments.
  • Apply technical skills to prototype and integrate interactive learning features guided by instructional design input from team members.
About company
Harvey
Harvey is transforming how legal and professional services operate by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise.
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Job Details
Department User Operations
Category other
Posted a month ago