The Associate Strategic Development Manager (SDM) at ServiceTitan will drive business development within the Enterprise market by generating new opportunities and supporting the sales cycle. This role is focused on strategic engagement, pipeline generation, and collaboration with internal teams to advance deals with large enterprise accounts.
What You'll Do
- Support in the development of new mega enterprise business to sell Service Titan's product and services through relationships, cold calling, trade shows, and conferences.
- Generate new business opportunities through outbound cold calling campaigns, generating pipeline to hit an individual quota and conversion metrics per company standards.
- Act as a support contact for prospects throughout the sales cycle.
- Coordinate meetings with various internal stakeholders and prospective customers.
- Project and manage open campaigns/sequences via email, task, and call completion.
- Contact and qualify in-bound leads, complete needs assessment, and schedule demos for sales consultants.
- Identify client needs and collect appropriate products/services for client needs.
- Assist in sales collateral and deal organization throughout the sales process to progress deals in a positive direction.
- Work with internal resources to include Solution Engineering, Partnerships, Pro Products, Client Services, FP&A, and the Product teams.
- Proactively seek new business opportunities in the market and stay up to date with new products/services and new pricing/payment plans.
- Report to the Sales Development Supervisor and work closely with the team focused on Strategic Accounts.
What We're Looking For
- 3+ Years of SDR experience with calling into large accounts
- High school diploma is required
- Excellent interpersonal, communication, and presentation skills
- Ability to multi-task in a fast-paced environment
- Strong skills on presentation products; Microsoft Word/Excel/Powerpoint or Google Suite Docs/Sheets/Slides
Nice to Have
- 5+ years of industry experience preferred
- Expertise in working with large complex organizations and providing executive management support at the highest levels
- Bachelor's degree is strongly preferred
Technical Stack
- Salesforce
- Gong
- Enterprise-focused enablement technologies
Team & Environment
- Part of a purpose-driven team focused on Strategic Accounts, working under the Sales Development Supervisor and collaborating with Solution Engineering, Partnerships, Pro Products, Client Services, FP&A, and Product teams.
Benefits & Compensation
- Flexible time off with ample learning and development opportunities
- Comprehensive onboarding program
- Leadership training for Titans at all levels
- Bonusly peer-nominated awards
- Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents)
- FSA and HSA
- 401k match
- Telehealth options including memberships to One Medical
- Parental leave and support
- Up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement
- On demand maternity support through Maven Maternity
- Free breast milk shipping through Maven Milk
- Pet insurance
- Legal advisory services
- Financial planning tools
- Pet insurance
The expected hourly rate for this role for candidates residing in the United States is between $31.60 USD - $33.85 USD. The total compensation package includes equity. This is a highly competitive and generous compensation package, commission-eligible.
Work Mode
- Hybrid schedule with 1-2 days in office per week for those within ~40 miles of a Hub office
ServiceTitan does not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. We strongly encourage people from underrepresented groups to apply.
