Responsibilities
- Partner across technology teams, clinical operations, marketing, and leadership throughout the full product lifecycle — from early discovery through launch and ongoing iteration.
- Translate business goals, user needs, and stakeholder input into clear requirements, user stories, and acceptance criteria.
- Support the product roadmap by helping prioritize work, track progress, and keep stakeholders aligned on what's coming and why.
- Conduct user and customer discovery, market research, and competitive analysis to inform product decisions.
- Gather, organize, and analyze product data; help define and monitor success metrics for the initiatives you support.
- Coordinate day-to-day execution — participate in sprint planning, write and groom tickets, and help unblock the team to keep delivery on track.
- Collect feedback from customers, clinical teams, sales, and customer success, and channel it into the product process.
- Document workflows, decisions, and processes to keep a fast-moving, cross-functional team organized and aligned.
- Contribute to go-to-market efforts in partnership with marketing and customer-facing teams.
Requirements
- 1 year of experience in product management or a closely related role (e.g., product analyst, business analyst, program coordinator, or comparable cross-functional experience).
- Demonstrated ability to collaborate effectively across multiple departments and functions.
- Strong written and verbal communication and excellent organizational skills.
- Comfort making data-informed decisions and working with product and analytics data.
- Familiarity with agile development practices and common product management tools.
- Bachelor's degree in a relevant field, or equivalent practical experience.
Nice to Have
- Experience in healthcare, digital health, or virtual care.
- Background in a startup or high-growth environment where roles are broad and ambiguity is the norm.
- Exposure to B2B or healthcare products or services products.
- Hands-on familiarity with tools like Figma, Microsoft Project and Office or similar.
Additional Information
- Computer: Windows or Apple Computer ONLY (NO Chromebooks, Linux Machines, or Smartphones) Must have at least Windows 10 or MacOS 13.
- Headphones: Wired headphones required for optimal audio quality.
- Internet Speed: Meet minimum internet speed requirements (50 MBPS download speed and 20 MBPS upload speed), with a wired connection to the router. Must have an ethernet cable connecting computer directly into router
- Browser and System: Use Google Chrome with Amazon Workspaces (regardless of computer type).
- Video Capability Required: Required for video calls. (Webcam) Laptops will come with a built in webcam which is fine. If it doesn’t you’ll need to get one.
- Recommended Equipment: A second monitor is suggested for laptop users; dual monitors for PC users.
