The Associate Planner at US IT Solutions Inc is responsible for managing production documentation and schedules to meet customer demand using SAP, PFS+, and Lotus Notes. This role ensures alignment between customer service, production, and quality control while maintaining efficiency and accurate reporting.
What You'll Do
- Create all required documentation for assigned resources to meet sales order demand using SAP, PFS+ and Lotus Notes tools
- Use MS Office tools to effectively complete daily tasks
- Manage demand from customer service including regular orders, expedite requests, and sales order changes
- Balance customer needs against raw material availability, Production availability, and QC availability
- Monitor production activity to verify the actual status of Process Orders as compared to the Production schedules
- Reschedule Process Orders as required to comply with the production and capacity plans
- Maintain timely updates of all related Process Order dates as defined
- Adjust schedule and negotiate effectively with customer service, production, and quality control to best meet internal and external customer demands
- Proactively communicate with customer service on delays and status of process orders
- Balance demand and offer potential solutions to scheduling conflicts
- Generate written reports, emails or verbal reports that accurately describe current situations to a variety of audiences
- Make decisions within realm of responsibility and communicate justification of decisions effectively to peers and to Operations Management
What We're Looking For
- Proficiency in SAP
- Proficiency in PFS+
- Proficiency in Lotus Notes
- Ability to use MS Office tools effectively
Technical Stack
- SAP
- PFS+
- Lotus Notes
- MS Office
