Responsibilities
- Collaborate with the Store Leader to build the best team
- Help create a high-performing team where diversity is celebrated and everyone feels valued, respected, and included
- Promote equity, empathy, and understanding in all internal and external interactions
- Encourage dynamic discussions and invite diverse ideas and perspectives to foster creativity and collaboration
- Build a culture that values honest feedback, including giving praise, sharing successes, coaching, and challenging
- Cultivate a welcoming and fun environment for both customers and the team
- Commit to delivering an engaging and memorable in-store customer experience and inspire the team to do the same
- Stay culturally connected and use an understanding of how the brand fits into life and art to excite customers
- Develop and maintain key customer relationships using in-store CRM tools
- Work with the Store Leader to maintain a commercial focus
- Continuously demonstrate a commitment to driving business results
- Be influential and build a network to help achieve goals and accelerate store growth
- Show expert market awareness and use analysis to maximize trading opportunities
- Lead and deliver operational excellence with respect for people, product, and the environment
- Embody company values by being honest, dynamic, and community-spirited
- Support the company in delivering an inclusive culture through open-minded and respectful behavior
- Feel inspired to work for a B Corp certified business and incorporate environmentally and socially responsible practices into work
Benefits
- Competitive basic salary
- Bonus
- Product allowance
- Enviable staff discount and exclusive access to staff sales
- Extra day off for birthday
- Pension contributions and life assurance
- Training and development opportunities
- 2 paid volunteering days per year
- Access to Help@Hand wellbeing service with remote GP appointments, mental health support, physiotherapy, personal training, and retail discounts
Compensation
Competitive basic salary with bonus
Work Arrangement
On-site
