Trane Technologies is hiring an Assistant Director, Discovery Program to support MD Anderson’s mission by providing a premium philanthropic experience. This position is central to achieving fundraising and engagement goals, leveraging digital and virtual engagement to transition annual giving donors to a personalized, meaningful relationship with the institution.
What You'll Do
- Manage a cohort of 1,000+ annual giving donors to facilitate their progressive transition through the donor continuum.
- Engage donors using a variety of mediums including mass engagement and one-to-one communication via correspondence, phone, email, and video conferencing.
- Execute monthly and quarterly touchpoint cadences across your portfolio to ensure consistent and relevant donor communication.
- Actively partner with donors, peers, faculty, and divisional stakeholders on donor investigation, transition, and engagement projects.
- Execute program strategy while collaborating across all Individual Giving teams and with Prospect Development, Gift Processing and Analytics & Reporting.
- Proactively reach out to assigned gift officers to assist in donor relationship transition.
- Effectively capture donor data and utilize reporting features for analysis to garner insights for targeted engagement and program enhancements.
- Develop and maintain broad knowledge of MD Anderson’s mission pillars, institutional strategy, and strategic fundraising priorities.
What We're Looking For
- Bachelor's Degree.
- Two years direct fund-raising experience (does not require solicitation or portfolio management experience).
Nice to Have
- Experience in customer service, service recovery, inside sales, or solutions sales.
- Comfort initiating and managing multiple outbound communications daily, including calls, emails, and follow-ups.
- Ability to maintain a high level of consistent productivity.
- High degree of diplomacy, emotional intelligence, ethical sensitivity, cultural sensitivity, and commitment to confidentiality.
- Demonstrated track record of using tact and diplomacy in communications with a wide variety of personalities.
- Willingness to travel as well as work some nights and weekends.
Team & Environment
This role reports to the Executive Director of Leadership Giving.
Benefits & Compensation
- Medical insurance
- Dental insurance
- Paid time off
- Retirement benefits
- Tuition benefits
- Educational opportunities
- Individual and team recognition
Work Mode
This is an onsite position based in Houston, Texas, United States.
Trane Technologies is an equal opportunity employer.
