Jones Lang LaSalle (JLL) is seeking an Assistant Critical Facilities Manager to manage critical infrastructure and support systems in a demanding 24/7 operational environment. At JLL, our employees provide world-class services and technologies that shape the future of real estate.
What You'll Do
- Comprehend automated mechanical systems and manage infrastructure and critical support systems.
- Plan, organize, and coordinate project, preventative, and corrective maintenance, including emergency response, often requiring work nights, weekends, or holidays.
- Oversee the delivery of maintenance and repair services and contracts in collaboration with Senior Facility Managers.
- Ensure client satisfaction by providing a lead role in managing customer relationships and delivering Facility Management services.
- Interface with property occupants to develop and maintain solid client relationships.
- Regularly inspect assigned properties to ensure sites are clean, orderly, and in good repair.
- Assist in developing and managing annual operating budgets and provide timely monthly/quarterly financial variance reports.
- Support the team in implementing special projects for the client.
- Coordinate third-party vendor activities, including service delivery, site activities, and performance reviews.
- Source local services and goods through third-party suppliers for day-to-day operations.
- Collaborate with the account Sourcing team to define scope, coordinate supplier walk-throughs, and manage supplier performance.
- Travel to national and regional locations as necessary.
What We're Looking For
- A Bachelor’s degree or equivalent work experience in Facilities Management with a management or technical emphasis.
- A minimum of 8 years of industry experience in a corporate environment, third-party service provider role, or as a consultant.
- Strong organizational, management, interpersonal, and supervisory skills.
- Strong presentation and excellent verbal and written communication skills.
- Proficiency in MS Office and MS SharePoint.
- Computer proficiency in CMMS Supervisory systems.
- Ability to matrix manage both technical and administrative staff.
- Ability to oversee multiple facilities with different functions.
- Ability to supervise vendor performance during normal and off hours, including weekends.
Nice to Have
- An MBA is a plus.
- Experience working in a matrix management organization.
- Knowledge of real estate, telecommunications, furniture, accounting, and building systems.
Technical Stack
- MS Office
- MS SharePoint
- CMMS Supervisory
Team & Environment
You will work with Senior Facility Managers and a Regional Manager. This role involves the ability to matrix manage both technical and administrative staff in a critical facilities environment.
Work Mode
This is an onsite position located in Cheyenne, WY.
Jones Lang LaSalle ("JLL") is an equal opportunity employer and is committed to working with and providing reasonable accommodations to persons with disabilities.
