ARRISE is hiring a detail-oriented professional to join our ecosystem team, focusing on the player journey outside and inside our games. Reporting to the Promotions & Marketing Director, you will be the critical link ensuring our products are simple, intuitive, and fun through hands-on testing, analysis, and strategic insight.

What You'll Do

Define and document clear playtesting, sampling, and sanity checking processes.
Playtest features pre-launch and provide critical feedback, including checks on actual operator sites.
Act as a point of escalation to investigate issues reported by the business or found during playtest and UAT.
Follow up on issues, track resolutions, verify fixes, and communicate updates to stakeholders.
Analyze testing and deployment cycles versus expectations and formulate improvement suggestions.
Partner with the product team to suggest new features and improvements based on recent releases.
Participate in design reviews and brainstorming sessions.
Work with the Lobby Analyst to interpret user behaviour data and identify opportunities for featured content, game ordering, assets, and layout.
Analyze the user journey in the lobby for intuitiveness and fun.
Scrutinize data inputs for lobby information, checking filters, categories, subcategories, and search results.
Frequently review competitor releases and features from a player's perspective.
Playtest competitor features and compare them to our product.
Document analysis methods and establish repeatable evaluation processes.
Deliver thoughtful competitive analysis by evaluating competitor products, anticipating their direction, and offering suggestions for our ecosystem.
Present findings to various audiences with clear, actionable recommendations.
Analyze adjacent industries and products for potential incorporation into our ecosystem.
Support product in creating clear business cases for new features and developments.
Collaborate with the Commercial team to craft compelling sales pitches around our lobby features.
Help build and maintain pitch materials, competitive decks, and demo environments.
Monitor and suggest how operators may better utilize our lobby tools.
Gather and synthesize Commercial team feedback on client and player experiences to distill into future improvements.

What We're Looking For

Experience performing competitive analyses and preparing actionable presentations of the information.
Experience with user acceptance testing and playtesting, and preparing actionable results.
Experience using software development or productivity tools to systematically log detailed issues and track them to resolution.
Mastery over the Office Suite and digital design products to clearly communicate ideas.
A love for using digital products and playtesting, with the mindset of a player.
Exceptionally well-organized, bringing method and structure to your approach.
Extremely analytical mindset.
Obsession with details and optimizations.
Ability to discuss constructively and diplomatically with stakeholders.
Openness and flexibility to adjust views on the fly.
Expert visual and verbal communication skills.
A transparent, open, and objective demeanor.
Ability to thrive in a fast-paced environment and work to very tight deadlines.
Native or completely fluent English speaker.

Nice to Have

Experience in the gaming industry.
Experience testing and/or playtesting games and other digital products.
Some technical background or knowledge.

Team & Environment

You will report to the Promotions & Marketing Director. Our culture is ambitious and collaborative, focused on creating growth opportunities at all levels and investing in our people while embracing the journey.