Remote (Country) Full-time

Sartorius is hiring an Application Specialist - Remote - NJ/PA Area

About the Role

Sartorius is seeking a remote-based Field Application Specialist focused on our Bioreactor Technology products, including the Ambr portfolio. In this role, you will provide overall product expertise, application knowledge, and technical support to ensure the successful application and use of our systems by customers, directly supporting sales objectives in the NJ/PA area.

What You'll Do

  • Collaborate with account management for customer discussions through product presentations, demonstrations, and application studies.
  • Lead customer evaluations, analyze user requirements, and provide technical responses to help position products.
  • Strategize with Account Managers to generate value-adding activities aligned with customer and business needs.
  • Provide technical qualification of sales opportunities to ensure appropriate technology positioning.
  • Deliver proactive technical support, answer inquiries, and resolve implementation problems in the field.
  • Support new product introductions through beta site testing, demonstrations, and information gathering.
  • Support the Quality Department in complaint resolution by troubleshooting and analyzing customer processes.
  • Train customers on new technologies and support initial start-up operations.
  • Support regional marketing initiatives and report on competitor activity within the territory.
  • Interface with various levels of management and maintain strong relationships with assigned accounts.

What We're Looking For

  • Bachelor's degree in biological/life sciences and/or engineering.
  • 2+ years of biopharmaceutical industry experience in Upstream Bioprocess development and/or MSAT.
  • Product and application expertise in bioreactors, supporting technologies, and multi-parallel bioreactors (Ambr).
  • Hands-on experience with key USP applications, including bioreactor scale-up and scale-down.
  • Ability to lift 35+ pounds.
  • Excellent communication and presentation skills.
  • Self-motivated team player with ability to multi-task and prioritize.

Nice to Have

  • Process development and/or characterization experience.
  • cGMP experience and automation knowledge.
  • Proficiency in Windows-based software packages including Word, Excel, PowerPoint, Outlook, and Statistics.

Benefits & Compensation

  • Compensation: $100k - $110k plus bonus depending upon experience and qualifications.
  • Personal and Professional Development: Mentoring, leadership programs, internal seminars.
  • Worklife Balance: Paid vacation, sick time, corporate holidays, community service day, flexible schedules.
  • Comprehensive onboarding and a welcoming culture with international collaboration.
  • Health & Well Being: Variety of medical, dental, vision plans, EAP, and wellness programs.
  • Intelligent Working Environment: Smart buildings with latest technology.
  • Retirement Savings Plan: 401k with generous company match.
  • Flexible Spending: HSA, FSA, Transportation Commuter Account.
  • Company Paid Benefits: Basic Life Insurance, AD&D, EAP, Family Planning & Women’s Health, Health Advocate.
  • Additional/Optional: Supplemental Life Insurance, Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Service.

Work Mode

This is a remote position for candidates located in the NJ/PA Area, PA, NJ, DE, MD, or VA.

Sartorius is an equal opportunity employer and will consider all qualified applicants without regard to race, color, religion, sex, national origin, age, protected veteran status, disability, or status in any other protected group.

Required Skills
Customer SupportTechnical SupportLife SciencesBiotechLaboratory EquipmentCRMERPTroubleshootingTrainingCommunicationProject ManagementRegulatory ComplianceSales Support
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About company
Sartorius

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.

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Job Details
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Posted a month ago