About the Role
This role involves providing technical support to customers, developing application-based solutions, and ensuring product performance meets client requirements through hands-on testing and fieldwork.
Responsibilities
- Deliver technical assistance to clients using application-specific methodologies
- Conduct on-site evaluations to assess product performance and suitability
- Collaborate with cross-functional teams to implement customer solutions
- Perform testing and validation of materials under real-world conditions
- Troubleshoot product applications and recommend improvements
- Document technical findings and share insights with internal stakeholders
- Support new product development with field-based feedback
- Engage in customer training and technical knowledge transfer
- Maintain accurate records of application results and client interactions
- Identify opportunities for product optimization based on usage data
- Work closely with sales teams to address technical inquiries
- Ensure compliance with safety and quality standards during fieldwork
- Prepare reports summarizing application outcomes and recommendations
- Stay current with industry trends and technological advancements
- Assist in scaling laboratory innovations to commercial applications
Compensation
Competitive salary and benefits package commensurate with experience
Work Arrangement
On-site position with potential for regional travel
Team
Part of a technical applications team supporting industrial clients
Physical Demands
- Regular standing, walking, and bending during field visits
- Ability to lift up to 25 kilograms when handling test equipment
- Work in varied environmental conditions including industrial sites
Travel Requirements
- Up to 50% travel within the region may be required
- Travel involves customer site visits and technical evaluations
- Flexible schedule to accommodate client needs
Not available for this position
