Responsibilities
- Act as the main technical contact between customers, sales, and engineering teams.
- Deliver application engineering support for energy absorption and vibration isolation products, including shock absorbers, rate controls, and custom dampers.
- Assess customer needs and suggest suitable solutions.
- Assist in designing and integrating products into aerospace and defense systems.
- Help create technical proposals, datasheets, and compliance documents such as MIL-STD and AS9100.
- Support failure analysis and root cause investigations for returned or underperforming products.
- Work with R&D and manufacturing teams to support product customization and ongoing improvement.
- Provide on-site or remote technical support and training to customers and partners.
- Keep current with industry standards, competitor products, and new technologies.
- Lead technical discussions with customers about system requirements, performance criteria, and product integration.
- Support quotation and proposal activities by converting customer requirements into engineered solutions.
- Deliver technical training and product demonstrations to customers, distributors, and internal stakeholders.
- Help sales teams identify technical opportunities and develop customer-facing solutions.
Work Arrangement
On-site — Netherlands
Other
- Language requirements: Fluent in English and Dutch; Fluent in French (preferred).
- Travel: Ability to travel domestically and internationally (up to 20%) to customer sites, testing facilities, trade shows, and manufacturing locations.
- Work location: Ability to work at the Netherland’s (Koni) site when not traveling for business reasons.
- Authorization: Must be legally authorized to work in the Netherlands.
- Clearance: Ability to obtain any required customer, export-control, or security-related clearances associated with defense and aerospace programs.
