Insidea is looking for a Apollo Onboarding Specialist to manage and deliver the onboarding experience for new clients. This client-facing role ensures a smooth setup, integration, and understanding of the Apollo platform.

What You'll Do

Conduct structured onboarding programs for new clients using the Apollo platform.
Serve as the primary point of contact for clients during onboarding, primarily in the EMEA region.
Explain Apollo’s capabilities, features, and integration options clearly and effectively.
Address client queries with confidence and technical accuracy.
Collaborate with internal teams to ensure a seamless transition from onboarding to active use.
Understand and explain what can and cannot be integrated within the Apollo ecosystem.
Customize onboarding sessions based on the client’s business model and technical setup.

What We're Looking For

Proven experience in a client-facing onboarding, training, or support role.
Strong communication skills and a confident screen presence for video calls.
Solid understanding of the Apollo.io platform (or similar sales engagement/CRM tools).
Basic technical knowledge of integrations, APIs, and platform capabilities.
Ability to translate technical terms into easily understandable language for clients.
Self-motivated, organized, and capable of managing multiple onboarding sessions simultaneously.