Responsibilities
- Manage cash collection for a specific customer portfolio and address billing disputes promptly and equitably.
- Examine and reconcile all incoming payments daily to ensure accuracy and timeliness.
- Oversee a portfolio of accounts receivable, maintaining aged balances within established business benchmarks.
- Maintain and adjust bad debt provisions, conduct debt analysis, and track account performance trends.
- Conduct account reconciliations and resolve any variances or inconsistencies.
- Generate routine and on-demand financial analysis reports as required.
- Follow defined service standards, company policies, and procedural guidelines.
- Address operational challenges independently and escalate complex issues to management when needed.
- Build and sustain effective customer relationships to support the adoption and continuity of solutions.
- Support internal and external audit processes by supplying necessary documentation and data.
- Collaborate with cross-functional teams within the Shared Service Center to assist in monthly financial closing tasks.
