The University of Otago is looking for an Analyst to join its Continuous Improvement Team (Te Tira Whakapikinga Auroa). In this role, you will work with stakeholders across the University to provide process analysis, identify areas for improvement, and design practical, business-focused solutions.
What You'll Do
- Work with a wide range of stakeholders to analyze processes, identify improvements, and design solutions.
- Facilitate and attend workshops to map processes and analyze data for trends, bottlenecks, and waste.
- Identify opportunities for process improvement and automation through regular stakeholder engagement.
- Design and implement solutions, including process redesign, service improvements, standardization, and leveraging digital tools and automation to streamline workflows.
What We're Looking For
- Ability to analyze and interpret information, deal with challenges creatively, and deliver practical solutions.
- Experience mapping existing processes and designing improved future-state processes.
- Experience implementing process improvements or operational change within a complex environment.
- Strong facilitation and stakeholder engagement skills.
- Experience using structured business analysis techniques, tools, and methodologies.
- Knowledge of improvement methodologies like Lean or Lean Six Sigma.
- An interest in leveraging digital tools, workflow automation, and platforms such as Microsoft 365 or the Power Platform to improve ways of working.
- Excellent problem-solving skills and ability to navigate ambiguity in a dynamic environment.
- A tertiary qualification or relevant professional experience appropriate for the role.
- The right to live and work in New Zealand.
Nice to Have
- Experience with workflow automation tools such as Nintex, Power Automate, Power Platform, or similar technologies.
Technical Stack
- Microsoft 365 suite
- Power Platform tools
- Workflow technologies
Team & Environment
You will be part of the Continuous Improvement Team (Te Tira Whakapikinga Auroa) within the University. We are dedicated to fostering a culture of positive change, collaboration, innovation, and empowerment, unlocking individual potential and driving collaborative growth.
Benefits & Compensation
- Salary range: $75,631 to $80,503, with a top of range of $88,750.
Work Mode
This is an onsite role based in Dunedin.
The University of Otago is an equal opportunity employer.





