Guardian is looking for an Agile Team Coach to guide the adoption and execution of our product operating model within the Digital and Technology (D&T) organization. You'll foster a culture of continuous improvement and collaborative problem-solving, providing teams with the coaching, training, and practical assistance they need to improve performance and support timely delivery aligned with customer objectives.
What You'll Do
- Coach product teams on agile practices to drive delivery discipline and predictability.
- Provide 1:1 role-based coaching for Product Owners and other team members to strengthen agile maturity.
- Leverage coaching methodologies to actively support cross-functional teams in improving collaboration, accelerating delivery cadence, and achieving measurable outcomes.
- Facilitate team-level ceremonies (e.g., planning, stand-ups, retrospectives) to ensure effective collaboration, alignment, and dependency management.
- Actively coordinate interaction with other teams to manage cross-team dependencies and maintain alignment.
- Escalate blockers to leadership promptly to ensure timely resolution.
- Foster and coach multiple teams in improving performance through continued inspection of practices and testing new approaches.
- Work with teams to define and develop objectives and key results (OKRs) and ensure strategic alignment to enterprise and value stream priorities.
- Track progress and achievement of goals through performance dashboards.
- Guide teams to leverage flow and outcome metrics responsibly to inform improvement without driving unhealthy behaviors.
- Assist teams with tailored coaching plans and targeted initiatives to drive performance and maturity.
- Act as an active member of the Center of Excellence, contributing to standards, best practices, and the continuous evolution of the operating model.
- Partner with Product Owners to build and facilitate a strong backlog aligned with product strategy and priorities.
- Work with stakeholders to support the teams’ needs and maintain alignment with product goals.
- Ensure the team understands how their work ties back to the product and value stream OKRs.
What We're Looking For
- 3-7 years of proven experience in roles such as Scrum Master and Agile Coach, coaching multiple agile teams in a scaled environment.
- Strong knowledge of agile frameworks (Scrum, Kanban, SAFe, etc.) with experience in Agile project management practices and the ability to lead and reinforce strong team habits.
- Ability to strongly coach and drive improvements for the team through supportive and adaptive techniques.
- Experience with agile tooling (e.g., Jira, SPM) and providing best practices for use and adoption across an organization.
- Experience with OKR development and refinement, and outcome-based performance tracking.
- Strong understanding of the software development lifecycle and technology deliverables.
- Excellent facilitation, communication, and interpersonal skills.
Nice to Have
- Familiarity with product platform construct.
- Familiarity with engineering practices such as test automation, CI/CD, and DevOps.
Technical Stack
- Jira
- SPM
Team & Environment
You will be part of the Digital and Technology (D&T) organization and the Agile Center of Excellence.
Benefits & Compensation
- Health insurance
- Annual, sales, or other incentive compensation
- Skill-building, leadership development and philanthropic opportunities
- Flexible and inclusive benefits and resources
- Compensation Range: $95,170.00 - $156,355.00
Work Mode
This is a hybrid position open to candidates in New York, NY, Holmdel, NJ, or Bethlehem, PA.
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
