At ServiceNow, we are dedicated to making the world work better for everyone. We are looking for an Advisory Solution Consultant - EAM/ITAM to support the sales effort for our IT Asset Management & Enterprise Asset Management products. You will use your technical and domain expertise to address customer business challenges, demonstrate value, and play a key role in the sales process.
What You'll Do
- Convince customers and prospects to use the ServiceNow IT Asset Management & Enterprise Asset Management suite to solve business and technical problems.
- Inspire with an innovative mindset, providing guidance on the future of ITAM & EAM solutions.
- Take a leading role in creating and sharing best practices and content to educate colleagues and help customers realize value faster.
- Qualify, scope, plan, and deliver customer-facing activities such as presentations, demonstrations, and proof of concepts.
- Spread the word and educate about ServiceNow technology and industry trends through public, customer, and marketing events.
- Be the voice of the customer and provide field feedback to product management and engineering teams to shape the roadmap.
- Be the go-to person in the region for market trends and competitive analysis with special skills on differentiation for ITAM solutions.
- Be the trusted advisor for ITAM/EAM solutions for customers, the market, partners, and colleagues with a consultative mindset.
What We're Looking For
- A lifelong learner passionate about building trustful business relationships.
- Great communication and presentation skills, including explaining technical and business concepts.
- Experience driving technical activities in complex organizations managing change and multiple stakeholders at multiple levels.
- Ideally, a solution consulting and/or presales background in datacenter domains with understanding and hands-on experience with related tools and processes.
- Experience installing, configuring, customizing, and integrating technologies from various domains such as Cloud, DevOps, Monitoring, and Automation.
- Ability to create and influence enterprise architectures in large organizations.
- Excellent interpersonal skills, a customer-centric attitude, and experience working with diverse teams.
- Willingness to travel as needed.
Nice to Have
- Experience with concepts like Public or Private Cloud, Machine Learning, and AIOps.
- Scripting knowledge is a plus.
Team & Environment
You will be a member of the Specialist Consulting Team, supporting Technology Workflows product sales.
Work Mode
This role operates on a hybrid basis, with locations in AMS - North America and Canada.
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.
