Responsibilities
- Expert in account domain / 360 view of account
- Technology focused
- Provides recommendations on potential threats/risks
- Implements technical processes to roll out solutions and DevOps pipelines
- Delivers Projects
- Member of change advisory board and architecture review board
- Consulted on non-routine problems, Level 4 supports
- Participates in escalation calls
- Can be client facing
- Conducts technical research, testing, evaluation and documentation of moderately complex hosting/configuration tools and methodologies
- Conducts technical research, testing, evaluation and documentation of routine hosting/configuration tools and methodologies
- Coordinates with application developers, managers and customer application experts to ensure that required features and modifications are included in the appropriates releases
- Provides high-level analysis and design reviews to other department members to avoid duplication of effort in solving the same application problems with different products.
- Works with third party vendors to develop and/or integrate their applications into company products; ensures that applications are in accordance with company product standards and guidelines.
- Works with product development teams and senior designers to develop architectural requirements to ensure client satisfaction
Requirements
- Eight or more years of application architecture and/or product development experience
- Experience working with: architecture framework methodologies such as TOGAF
- Experience working with: software systems, applications and network markets
- Experience working with: technical products, vendors, and families of technologies and company hardware and software products
- Experience working with: broad business area and knowledge of competitor products and services
- Experience working with: application design principles and product configurations
- Experience working with: appropriate programming languages, operating systems, hardware and software to understand product line software and hardware
- Experience working with: mainframes, scheduling software, and other related technologies
- Experience working with: software development life cycle and client requirements
- Leadership skills to guide and mentor the work of less experienced personnel
- Good communication skills to communicate with customers, support personnel, application development personnel and management
Nice to Have
- Active Directory restructuring, ADO, Security experience preferred
- Okta or other IAM product experience preferred
- Development experience in .NET tech stack preferred
Benefits
- generous, flexible vacation policy
- 401(k) employer match
- comprehensive health benefits
- educational assistance
- leadership and technical development academies
Additional Information
- Video cameras must be used during all interviews, as well as during the initial week of orientation
- The Deadline to s for this posting is March 28, 2026
- Minimal Travel Required – Occasional travel opportunities (0-10%).
