The Administrative Professional – Operations, Data & Systems Support plays a key role in ensuring operational efficiency at Remote Raven, a growing medical services organization. This position provides comprehensive administrative, data, and systems support to internal teams and external clients, with a strong focus on data accuracy, technology systems management, onboarding, and operational documentation.
What You'll Do
- Perform a wide range of administrative duties, including scheduling, correspondence, filing, and document management
- Prepare, edit, and format internal documents, forms, and reports
- Maintain equipment inventory and coordinate purchasing with vendors
- Handle confidential information with professionalism and discretion
- Support internal meetings, company events, and communications
- Accurately enter, verify, and maintain employee, client, and operational data across multiple systems
- Manage and update data within core platforms, including CRM systems (e.g., HubSpot, Salesforce, or equivalent)
- Manage and update data within core platforms, including scheduling and workforce platforms (e.g., Deputy, Workforce)
- Manage and update data within core platforms, including HR and payroll systems (e.g., Employee Navigator, QuickBooks)
- Conduct regular data audits to ensure accuracy, completeness, and consistency
- Maintain data security and confidentiality in compliance with HIPAA and organizational policies
- Support administrative onboarding and offboarding processes
- Maintain employee records, certifications, licenses, and compliance documentation
- Track credential and training expiration dates
- Assist with invoice tracking, expense reports, and purchase order documentation
- Maintain vendor contract records and payment schedules
- Support expense reconciliation and accounting data entry
- Coordinate vendor billing inquiries and payment follow-ups
- Support clinical operations with scheduling, documentation, and data entry
- Maintain logs for medical supplies and equipment
- Coordinate purchasing and inventory with vendors
- Support customer onboarding and maintain documentation for new and existing clients
- Enter and update client records in CRM and workflow systems
- Support data collection and reporting for key performance indicators (KPIs)
- Assist with operational documentation and compliance tracking
- Serve as an administrator for business tools, managing user access and permissions
- Support rollout and adoption of new technology platforms
- Provide basic system support and user guidance as needed
- Maintain internal process documentation and system resource guides
What We're Looking For
- 3+ years of experience in administrative, data management, or operations support roles
- Exceptional attention to detail and data accuracy
- Proficiency in Microsoft Office Suite
- Strong organizational, multitasking, and follow-up skills
- Excellent written and verbal communication abilities
- Tech-savvy, adaptable, and quick to learn new systems
- High level of professionalism, discretion, and integrity
Nice to Have
- Experience with EHR systems, CRM platforms, and scheduling software
Technical Stack
- HubSpot
- Salesforce
- Deputy
- Workforce
- Employee Navigator
- QuickBooks
- Microsoft Office Suite
- EHR systems
Work Mode
Global remote work environment with no location restrictions.
Remote Raven is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
