Miami, FL Hybrid

Office Puzzle is hiring an Administrative & Office Coordinator

About the Role

About the Role

Manages daily office operations and administrative tasks to support team efficiency and ensure a productive, organized work environment

Responsibilities

  • Manage front desk operations during business hours
  • Handle incoming calls and direct them appropriately
  • Greet visitors and sign them in securely
  • Sort and distribute mail and packages daily
  • Maintain office supplies inventory and place orders as needed
  • Coordinate meeting room schedules and set up spaces for events
  • Support employee onboarding for new hires
  • Assist with maintaining personnel files and onboarding documentation
  • Track office equipment and manage maintenance requests
  • Liaise with external vendors for office services
  • Organize and archive digital and physical records
  • Assist with scheduling internal and external appointments
  • Prepare materials for team meetings and presentations
  • Support payroll processing with accurate timekeeping records
  • Help coordinate employee offsites and company events
  • Monitor office security protocols and access logs
  • Maintain cleanliness and organization across shared spaces
  • Assist in implementing office policies and procedures
  • Provide administrative support to department managers
  • Troubleshoot minor IT issues or escalate as needed

Requirements

  • High school diploma or equivalent required
  • At least 2 years of administrative support experience
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
  • Strong written and verbal communication skills
  • Ability to manage multiple tasks with attention to detail
  • Experience with calendar and email management
  • Familiarity with office management systems
  • Reliable and punctual with consistent attendance
  • Professional demeanor in person and over the phone
  • Basic understanding of recordkeeping and file organization
  • Ability to work independently and take initiative
  • Experience handling confidential information discreetly
  • Customer service experience in a professional setting
  • Problem-solving skills for day-to-day operational issues
  • Adaptability to changing priorities and requests

Nice to Have

  • Associate or bachelor’s degree in business administration or related field
  • Experience with HR or payroll software
  • Knowledge of Google Workspace (Docs, Sheets, Calendar)
  • Previous experience in a coordinator or office manager role
  • Familiarity with IT support procedures
  • Event planning experience for corporate functions
  • Bilingual communication skills
  • Project management experience
  • Training in workplace safety or compliance
  • Experience supporting executive-level staff

Tech Stack

Microsoft Office 365, Google Workspace, Zoom, Slack, HRIS platform, Payroll software, Shared cloud storage, Calendar management tools, IT helpdesk system, Document management software

Benefits

  • Health insurance coverage including medical, dental, and vision
  • Retirement savings plan with employer contribution
  • Paid time off and paid holidays
  • Flexible spending accounts for healthcare and dependent care
  • Commuter benefits program
  • Professional development stipend
  • Remote work options for eligible roles
  • Employee assistance program
  • Wellness initiatives and resources
  • Annual performance bonus eligibility

Compensation

Competitive hourly wage based on experience

Work Arrangement

Hybrid with set in-office days

Team

Part of the operations team

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About company
Office Puzzle

All-in-one software built for ABA teams to streamline operations, stay compliant, and deliver great care with confidence.

Inspired by a BCBA who needed a better system, Office Puzzle connects every part of an agency's workflow—from intake to billing—so teams can stay organized, compliant, and focused on care.

Supporting 750+ agencies nationwide, the platform was designed to solve real challenges in behavioral health, with features like automated session notes, smart scheduling, secure client records, and seamless billing and payroll integration.

Founded in 2018 and rebuilt in 2020, Office Puzzle continues to grow alongside its customers, offering flexible, scalable tools that fit how real ABA practices run.

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Job Details
Category other
Posted 2 months ago