About the Role
Manages daily office operations and administrative tasks to support team efficiency and ensure a productive, organized work environment
Responsibilities
- Manage front desk operations during business hours
- Handle incoming calls and direct them appropriately
- Greet visitors and sign them in securely
- Sort and distribute mail and packages daily
- Maintain office supplies inventory and place orders as needed
- Coordinate meeting room schedules and set up spaces for events
- Support employee onboarding for new hires
- Assist with maintaining personnel files and onboarding documentation
- Track office equipment and manage maintenance requests
- Liaise with external vendors for office services
- Organize and archive digital and physical records
- Assist with scheduling internal and external appointments
- Prepare materials for team meetings and presentations
- Support payroll processing with accurate timekeeping records
- Help coordinate employee offsites and company events
- Monitor office security protocols and access logs
- Maintain cleanliness and organization across shared spaces
- Assist in implementing office policies and procedures
- Provide administrative support to department managers
- Troubleshoot minor IT issues or escalate as needed
Requirements
- High school diploma or equivalent required
- At least 2 years of administrative support experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong written and verbal communication skills
- Ability to manage multiple tasks with attention to detail
- Experience with calendar and email management
- Familiarity with office management systems
- Reliable and punctual with consistent attendance
- Professional demeanor in person and over the phone
- Basic understanding of recordkeeping and file organization
- Ability to work independently and take initiative
- Experience handling confidential information discreetly
- Customer service experience in a professional setting
- Problem-solving skills for day-to-day operational issues
- Adaptability to changing priorities and requests
Nice to Have
- Associate or bachelor’s degree in business administration or related field
- Experience with HR or payroll software
- Knowledge of Google Workspace (Docs, Sheets, Calendar)
- Previous experience in a coordinator or office manager role
- Familiarity with IT support procedures
- Event planning experience for corporate functions
- Bilingual communication skills
- Project management experience
- Training in workplace safety or compliance
- Experience supporting executive-level staff
Tech Stack
Microsoft Office 365, Google Workspace, Zoom, Slack, HRIS platform, Payroll software, Shared cloud storage, Calendar management tools, IT helpdesk system, Document management software
Benefits
- Health insurance coverage including medical, dental, and vision
- Retirement savings plan with employer contribution
- Paid time off and paid holidays
- Flexible spending accounts for healthcare and dependent care
- Commuter benefits program
- Professional development stipend
- Remote work options for eligible roles
- Employee assistance program
- Wellness initiatives and resources
- Annual performance bonus eligibility
Compensation
Competitive hourly wage based on experience
Work Arrangement
Hybrid with set in-office days
Team
Part of the operations team